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January 2024 by Carol D.
I have always had great service from Creative Sewing Center in Apple Valley. I have bought 4 sewing machines from them over the past 20-25 years. They will give you one on one training if you want it. Think of them as you would if you are buying an Apple product. they have set pricing by manufacturer. Yes go to Walmart and buy a cheaper Brother or other model machine. There is no one there to answer any on current question or any help at all. You get what you pay for. As far as repairs go...They have to send the machine out of shop for repairs. They also back up their repairs for 30 days. Creative Sewing Center is a great place to buy your next or first sewing machine from.
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October 2023 by Sarah L
Great store! The staff are super knowledgeable & honest. (Esp. Lynn!) I have purchased 3 machines from C.S.C., including 1 for my MIL. I will definitely shop here for my next machine. Thank you for being an awesome, local, small business!
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September 2023 by Becky Johnson
The instructors are very knowledgeable about different machines and service is excellent at this shop.They can even help you over the phone. The classes have been very helpful. I highly recommend this store if you need a sewing or quilting machine.
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March 2023 by Tina Dolechek
This is a great place to get all types of sewing machines and their accessories. They also stock embroidery designs and software. This is my favorite place to shop for everything sewing.
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January 2023 by Christie Burke
I took my vintage Singer in for repair, specifically a problem with the bobbin case. Creative Sewing Center was clear about up-front pricing and timeframe. Not only did the technicians fix the problem (plus clean and oil my machine), they addressed a few cosmetic issues (like the felt on the spool pin) as well. I’m so happy with the service I received, and with my refreshed machine!
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January 2023 by Jennie Orr Thomas
I've appreciated getting sewing machine parts there before but didn't find the sales person as knowledgable as I had hoped when looking at long arms.
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January 2023 by N Meri
Always friendly service and knowledgeable staff! Apple Valley store has a variety of machines (different brands, types, and price ranges). Store has ample space/room for you to look and try. Special shout-out to Linnea on demo and purchase of a new machine - she even helped to carry it out to my vehicle! Wonderful customer service! Thank you!
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January 2022 by Kristene Huston
Friendly and helpful. Had parts on hand for my sewing machine.
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January 2022 by Jill Solmonson
I brought my machine in because it needed work I’ve had it for almost 2 years it was still under warranty, (I didn’t know that ) and they fixed it and they left the old part in a bag for me to see that they had to replace. Very reasonable price very nice customer Service . They said 4 to 6 weeks and it was done in 3 1/2 weeks I’m very pleased.
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January 2022 by Tracy Gehrke
I bought a machine that I love love love! Tracy was so helpful and knowledgeable! I will buy my next machine there for sure!
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January 2022 by Kathye Higdem
I bought my sewing machine from this store in 2009 and more recently an Accuquilt system and several dies over the past few months. I also have my sewing machine cleaned and tuned up by them on a regular basis.. All of the staff that I have had contact with have been very friendly and helpful.
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January 2022 by Cindy kish
Love it, very helpful
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January 2021 by Michelle F.
Poor customer service, particularly if you are not White. They are the closest supplier of Janome parts but I only go here when I am in a pinch. Every single time I go there I get treated like I am an invader rather than a customer. Particularly the young woman who works there with dirty blonde hair. Last time I came in looking for a particular presser foot she was so rude i vowed never to set foot in there again. Equally discouraging is she is so professional with white customers. As a fellow small business owner I say..never ever leave money on the table because of your biases. No matter ones skin tone, religion or country of origin our $ is all green! Never ever again.