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November 2023 by Rob M
10 day hold on the entirety of a deposit is ridiculous, on top of outsourcing customer service overseas. Incredibly easy decision to close my account with them after this. Highly recommend banking with someone local or a military affiliated bank like USAA or Navy Federal. 0/5 stars for chase.
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October 2023 by Dominic B
Just stopped in for help doing a wire transfer. I wish I caught her name, but the lady who helped us was SOooo nice and informative.I've been here just a handful of times, and it's always been pleasant. Just a note, there are typically not many people working at this location at one time, so I'd recommend calling ahead when possible
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September 2023 by Marquis McKinney
Went in to deposit $50,000 and set up an account. They said I’d need an appointment. I needed the account asap so I asked if there’s another chase bank around . They told me there’s one in savage and kept laughing in my face. I thought it was weird but I said ok thank you and left. When I got to the savage location I seen that it was just an ATM/drive through bank (no one maned it) . Then it all made sense . They did it just to be a******* because they even said “it’s a small chase in savage I go to sometimes , maybe it’s someone there who can help.” This happened on 09/19/2023 . It was a guy who was of Asian decent and a Caucasian guy .
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September 2023 by Jose Wusvo
Too long of a wait… need more tellers or better and faster assistance.
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June 2023 by Brian Williams
Greg and Derek are the best! Couldn't ask for any better experience at this branch. Bankers like them are why I say with JPM.
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May 2023 by ritesh kumar
I don't know how people are hired if they can't even upload a document on the system.My wife went to submit a form for her ssn verification and they could not even upload it properly on the system resulting in getting her account closed. I don't know what to say. Just stay away if you don't want to waste your time.
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February 2023 by Charles JL Gibson
Nice and professional! Mehwish and Trish made my experience worth a while!
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January 2023 by John Martin
11 day check holds from a bank as big as Chase is pathetic and enough to get me to go back to Wells Fargo so thanks.
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December 2022 by Suad Dirie
I had a wonderful experience at this branch today. The team were friendly and overall helpful and go out of their to complete what I needed. Shout out to Tommy for going above and beyond, an absolute gem!
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October 2022 by Suaad Dirie
I had a wonderful experience at this branch today. The team were friendly and overall helpful and go out of their to complete what I needed. Shout out to Tommy for going above and beyond, an absolute gem!
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October 2022 by Roshan J
The staff is unqualified and not knowledgeable, including the manager. I will move my account from here. It was a mistake to open an account here.
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September 2022 by Phillip Conley Jr
Beautiful establishment. I enjoy the privacy/security of their ATM's. Small treats throughout the location. Staff made it effortless to get my affairs complete. Brand new location.
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September 2022 by Antonio Gaalswyk
Nice clean building. But they are going to need to install a bathroom if I'm going to have to wait 30 minutes every time I need to withdraw cash when there's no line.
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August 2022 by Carlene Beckman
Great experience. I was greeted right away, very friendly and helpful.