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“Good service but there was confusion as to where I would get the car. It turned out I needed to drive to get the rented vehicle. Would be helpful in the future to provide pick ups from anywhere within 30 miles?”
“Enterprise’s customer service was top tier. When met with inconvenience they only provided solutions as well as when discussing what we were using our rental for, they provided solutions. I love good customer service and catered help. Thank you for making our move smooth and easy!”
“Super caring and compassionate staff/management. They made sure I got into a safe rental for as long as needed after I got hit in a bad accident, I can’t appreciate them enough for making an aspect of that stressful time easier!!”
Open 24 hours
2143 E 77th St, Minneapolis
Car Rental
“Excellent price, and you can't beat the customer service! The rental desk is on-site, the the nicest shuttle drivers back, and forth. Car was upgraded, and spotless. No issues. I had to extend for a family emergency. Took 2 minutes, and I was good to go! I will use them again for sure!”
“Burnsville, MN location is the only location that I got to. The manager Elvis takes care of me every time. The entire staff is great at this location. Thanks Enterprise for employing such a great team.”
“Dean who worked on my car was great. He was helpful in explaining what was wrong with my car and provided insight on appropriate steps to take. Cost was a bit more than I was hoping, but he helped me to prioritize what was most important so I could budget for what was necessary and what I can wait to replace for a later date. I will be sure to return to Ford when and if that time comes.”
“I always choose this Avis/Budget vehicle rental location. They have always given me the utmost service and never had an issue with any of the vehicles(I'm nearly on a first name basis here due to my numerous times I've rented here ?). I've rented from other rental dealers and either the vehicle was beat up or left me nervous about if was going to break down on me, or I was overcharged for "fees" or the price of the rental itself. Here at Avis/Budget, I feel confident in driving any vehicle I rent.”
“Just a suggestion...If you are a first time customer - probably don't make a same day reservation. Especially do if you're on the internet, booking through a third party. for the same day Keep in mind, this reservation was made EXTREMELY last minute. For a rental vehicle I was hoping to pick up on the same day ( in about, I had never rented at that particular location but not in the office”
Open 24 hours
3300 Edinborough Way, Edina
Car Rental
“My experience here went very well. Even though they were having issues, they worked hard to get me my truck and did not overcharge when my moving day ran long (as moving days frequently do). They also gave me a number of discounts that made my rental very affordable. Would use again.”
“I’m a frequent renter through enterprise for business and leashed trips. it’s always an easy quick check in and a normal check out process. Chris and Ulyssa (I know I spelled it wrong) both greeted me, asked if I had any questions and directed me where I needed to go. Both VERY Friendly. Whoever is reading this, I would highly suggest having them both move up to train new hires as the experience was bar none.”
“Jennifer was awesome!!! I spent all morning calling and trying to figure out my truck dilemma, the call center, and 5 other Budget Rentals. I took the time to look into why the drop-off location was restricted, but Jennifer and I did. She saved me from future headaches from non caring people. Mind you , I started this rental journey 2 days prior. So Jennifer, I can not thank you enough!@ You are a Rock Star. Did I say I was thankful?? I'm am so grateful you were the one who saved the day. ???”
“We ended up renting a budget truck here after having one of the worst experiences at the Burnsville, MN location. This location was able to get us into a rental truck and provided a discount due to the other locations poor service. I would 100 PERCENT recommend this location. Staff was super friendly and helpful”
“We highly recommend this Avis location. We have used them several times and have always received great friendly service. When we requested a larger vehicle Mohamed immediately made the change and went and prepared a different car. And on return we forgot some items in the car and even though it was almost closing Mohamed said no worries he would stay until we returned. We appreciate the ease of doing business with the Burnsville Avis!!”
“Wow! This has been the easiest, fastest, most pleasant car rental experience EVER!Monica was fantastic and helped us through the process quickly so we could be on our way.”
“I've been recently involved in a car accident and needed a rental. The vehicle I request was later not available when I arrived but Muhammad took care of me. He got me a nice SUV and Made sure I was taken care of and answered any questions I asked. Made my day a lot easier and I'll be sure to rent from here any chance I get. We'll respected people who commitment to their work.”
9AM - 12PM
7745 2nd Ave S, Bloomington
Car Rental
“I had a reserved mini-van that could not be fulfilled due to the fact that a vehicle had not been returned in time. Cindy, the manager, at this location did what she could to offer an alternative option. Sometimes things happen that are our of our control, and I thought she did a great job offering something else that would work for me. It wasn't my first choice, but it did work out. Thank you.”
Open 24 hours
4901 Humphrey Dr, Minneapolis
Car Rental
“On Nov 2023 upon arrival, I met Mr. Pete when I was looking to select my vehicle. Although you may call him as a senior citizen, but he is not. Because of his enthusiasm in assisting the customer was amazing! He ensured I was happy with my selected vehicle!Upon departure on Dec 1st, 2023, I met Mr. Hamza at around 5.30pm. It was a very long day after my business meetings. But Mr. Hamza rest assured to ease my return and made it as fast as possible so that I could be able to catch up my late evening flight on time!Overall everyone at this branch are very true ladies and gentlemen who uphold their company's standard and went beyond their miles to exceed their customer's expectation!Congrats to what an amazing and first class leadership there!!! Keep it up!!!!”
“Super service. Vehicle, while only 15,000 miles on it, had some electrical issues/shorts (tire pressure, ignition) that were worrisome but it got me where I needed to go. It was surprisingly comfortable and good gas mileage ~ 25 mpg.”
“Very fast. Very efficient. Brand new car. In and out less than 5 minutes. Gave me a local number to call to extend if needed. So much better than going to the airport location. Price was right. Thanks !”
10AM - 7PM
4300 Humphrey Dr, St Paul
Car Rental
“It was how it should've we walked up to counter after waiting a few mins another customer. They had two people at the counter one tied up with an issue and other going through clients. Crossed the street and got the car. The only issue was the gate at the gate took three minutes to appear. Very wierd”
“Rented out of Minneapolis Airport and was extremely fast getting the car. There was a line everywhere except them. Car was nice and clean. No issues or surprise charges.”
11AM - 7PM
4300 Humphrey Dr, Minneapolis
Car Rental
“Awesome company. Very transparent and affordable company. Didn’t have the vehicle I reserved so the upgraded me at no cost to an amazing vehicle that made the trip so comfortable! Will always do business with this company going forward.”
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“Recently got into a car accident and they were able to get me a quote for repairs within the hour. I have to give a huge shout out to Jeff Knight for being so great to work with. His communication, customer service and knowledge was amazing. Thank you for the great service!!”