Burlington is a store with a great variety of items, from ladies, juniors, plus, kids, and mens clothing to name-brand handbags, shoes, and beauty products. Customers can also find home décor, luggage, and seasonal items at good prices. However, the store is often described as very messy, disorganized, and scattered, with items everywhere. It also appears vastly understaffed, leading to long checkout lines. Despite this, many employees are noted as being kind and helpful. Shoppers head there for deals and savings, finding it an amazing store with a wide selection, though its disorganized warehouse-like appearance is a consistent drawback.