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October 2023 by Mezgebu Liben (Mez)
I was at this branch today; I have the same “car loan paid off” letter from this same branch, which I got yesterday from another banked. I was told from the other gov office that this same letter need to be notarized; I talked to this “banker” in the office about the need to notarize the letter; he said “I need to talk to the management”. This is the bank I got the loan from, this very branch is where I got the “paid off” letter yesterday; and “management meeting is required” to notarize the same letter?
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October 2023 by Wilson Brenes
They have the worst ATM, very slow and never works.
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July 2023 by Chris Muntifering
Had problems with my account And not understanding pending processes over the weekend and when they would go through. Called Beth at apple valley Bmo Harris Bank And she explained the process to me over the phone but also directed me to my phone for online banking and walked me through the app so I could find Out where to see the progress notes and when things are pending and not pending.Very good people skills very good patience. I was very impressed thank you Beth...
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May 2023 by K. Romig
We waited in line on Saturday, since 11:56 a.m. to make a payment, as we pulled up to the drive thru lanes, we noticed all of the tubes had been pulled up. Their was a vehicle ahead of us talking to the person working drive thru. We requested to receive a tube because we noticed they were all pulled up and not available - this was all right before noon.Once the lady working drive thru completed the other vehicle's transaction, she got on the speaker and told us they closed at 12:00 p.m. - when we looked at the clock, it read 12:01 p.m.She then referred us to using the night drop and rejected taking our payment. I have never seen a bank do this to a customer they saw sitting and waiting in line, before closing.My question is - How do you have hours of operation from 9:00 a.m. - 12:00 p.m. on Saturdays if your staff is not even keeping your drive thru open until 12:00 p.m. (because they pulled the tubes up before closing,) and refusing to help any clients that patiently wait in line before closing to be serviced?Horrible customer service.
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January 2023 by jeanna Crippen
Best bank ever... The staff are awesome and the manager Alex goes above and beyond. I switched both my business and personal accounts from Wells Fargo to BMO and it was absolutely a great decision.... I recommend BMO (especially the Apple Valley location!) :)
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May 2021 by Heather H
I went to BMO Harris to cash a check. I do not have an account there, but the person who wrote the check does. They charged me $10 to cash the check there. What a rip off! The check was from THAT bank, but yet they charged me to cash it. I will NEVER open an account there and I will certainly advise others against it too. RIPOFF!
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January 2021 by Leah Johnson
Naomi was amazing to work with she explained everything in great detail with my daughter who opened her first account today as soon as I am able I will be going to talk to her for my banking needs.
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November 2020 by Richard Carland
Anyone who takes my money and can't bother to pick up the phone does not belong in business. I will have to write a check to close out the account.
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September 2020 by Haimlawattie Doobay
It's very hard to get them to answer the phone. Any questions they are unable to answer. Everything has to be online
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July 2020 by Buck Nelsen
I find it strange that a BMO Harris branch cannot cash a 401k check from a BMO issued bank. They said it could be fraud but would you think they could verify it since it's from a BMO institution. Only gave two stars because the teller was nice about it.
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December 2019 by Faith Jacobson
I love this location (Apple Valley, MN) because all of the employees here have become friends. They are so helpful, kind, thoughtful and competent. No matter how many mistakes you make, they never make you feel stupid. Thank you, I love each of you! Have a great Holiday Season.
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October 2017 by inmar gonzalez
gracias maggi buen servicio
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February 2017 by Lia Carson
There is only 1 banker there who is competent, and if you have to call into the 1-800 number, forget it! I would never recommend them to friends or family!
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December 2016 by Robert Buckingham
STAY AWAY FROM BMO HARRIS LOANS!!! We recently purchased a used car for which the dealer used BMO for the financing. BMO had the account only three short months before selling in off to CSC logic. CSC logic has to be the worst financial institute in the country. They do not actually purchase loans. but manage them for third party lenders. So who knows who actually has the loan on our car. It could be anyone or ORGANIZATION in the world!!?? Only two payments in and already at least 6 phone calls to TRY and get our account straightened out. Shame on BMO Harris for using such a shoddy group to sell loans to. I'm off to my local Bank to get another loan and get CSC Logic and BMO Harris out of my financial life. If you are smart you will GO somewhere else for your car loan!!
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February 2015 by airriteinc
I love this bank! The employees are always very personable and most of them know me by name. I would recommend this location to any of my business associates and friends.
