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December 2023 by Mary T.
Today, I needed a Bank of America ATM to withdraw some cash. If you have a Tangerine account in Canada, you can withdraw cash at any Bank of America ATM without paying any transaction fees. It's great, as it saves you at least $3 for each transaction if you went elsewhere to do a cash withdrawal. I was in Eagan and decided to check out Apple Valley. I found this branch with a drive-thru and headed over.I found that the signage wasn't the best. The font was small. The signs were maybe two feet high from the ground. I actually did a tour around the branch to figure out where I needed to enter to get to the drive-thru.The drive-thru has two lanes. If you need the ATM, use the left lane.Once I got to the ATM, all was well. I inserted my Tangerine bank card, entered my credentials, selected $10 and $20 denominations, and my cash was dispensed.I like that you can specify your denominations at any Bank of America ATM. If you can't decide, you can let the ATM do a mix for you. It's cool.This branch was fairly quiet on Boxing Day, which was a regular day for Americans. There was a vehicle behind me when I was done with my transaction.I tend to hit the branch at Central Parkway in Eagan. It was nice to find a new location, once I figured out how to get to the drive-thru.(499)
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September 2023 by Michael Sjoberg
Worst run bank I've ever been too. Have my car financed here and hate it. It takes 30 minutes or more to make a simple car payment. Always slow. One person in front of me today and here I sit waiting. Awful!!!
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August 2023 by Leila Maye
Worst bank ever. I deposited a check into my account and BOA placed hold for 11 days. I have no choice but to close my account.
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July 2023 by Leila Jeilani
Worst bank ever. I deposited a check into my account and BOA placed hold for 11 days. I have no choice but to close my account.
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March 2023 by John Smith
After waiting for over an hour I finally walked out. I thought because Bank of America is a big name that it would be a good place to bank. I thought wrong.
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January 2023 by Daniel TOURTILLOTTE
Professional and helpful. I've enjoyed banking here more than any other.
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July 2022 by Alexa Colt
No good.I can't believe the poor service at this branch. They really need to do a complete reset and start over.
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June 2022 by Robert Vandenbos
Bank of Unamerica.Although not enforceable, the Flag outside this branch is in clear violation of US flag code.
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June 2022 by Lakshmi M
Very bad customer service. I went two times to withdraw money. First time I had to wait 1 hour in line and she said no manager to overwrite permission to withdraw money. I went different day middle of my work at 2.00, this time manager was present but no banker. I am going to close out my accounts. Worst banking option in Minnesota.
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May 2022 by Charles Odle
The worst banking option in MN. Go anywhere else and I'm sure you'll receive better help. Ashamed to have given them business for so long.
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December 2021 by Jerry Webb
Went here to get a CD thinking it would be an easy process. Unfortunately, I was wrong. I spent about an hour and a half of my time and eventually left without the CD.
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October 2020 by Petey Nucka
0 stars if I could. I have my business and personal account with Bank of America when you show up here no one cares. Everyone moves slow. People are not willing to help. One person said “i can call but that would take forever”Closing my accounts with Bank of America. Absolutely terrible.
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September 2020 by J Yost
I stopped by today to attend to some banking business that can't be done online and closed on a Monday total BS.
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September 2020 by Pavol Zilincik
Very good service today and also before
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May 2020 by Addisu Adera
They got me back by saying 'The System is DOWN !'.
