-
February 2024 by Nicholas Delmedico
Thanks to Joey for the best service. Came in with a phone issue. Left with a brand new IPhone 15. In and out in less than 10 minuets. High Five Joey!!
-
February 2024 by Ian Henderson
I have come to Alex Sandage the last probably 4 years to get a new phone. The last two times, I have driven from Rochester because I trust Alex to get the job done right and get me everything I need. It's shocking he is not a manager, his customer service and knowledge of the ins and outs of products and services are top notch. Alex has always been extremely friendly and professional and always gotten me exactly what I needed and in a timely manner. My family and I will continue to either call in to talk to him specifically if we have any questions or we will drive an hour and a half both ways, out of our way, to come purchase products with him. Thank you Alex, my new S24 Ultra is great!
-
December 2023 by Dana Piper
Joey Wheeler is incredible. After encountering multiple barriers to add a line to my plan, he was able to get creative and solve the problem in short order. He has exceptional communication skills and provided the best customer service I have ever encountered. He is an asset and will only do business at this store as a result.
-
November 2023 by Marrina Rice
chase was amazing! he speaks with confidence and definitely knows his stuff. he made everything go fast and easy so we were out of there within 20 mins with a new phone and accessories. if you ever stop in, ask for chase!!
-
November 2023 by Samantha Rampersaud
Chase is amazing at apple valley att got us new watches AND phones while not increasing our bill by much at all! Chase is the guy to see at apple valley! Anyone who uses samsungs buy one get one watches are amazing! Super excited to use mine and i will be going to chase once my daughter can get her phone!
-
November 2023 by Sean Rampersaud
Came in to apple valley att to upgrade s9 samsung and met chase who made me feel welcome immediately and got us new phones and watches for a great price I was surprised that they offer buy one get 1 and our bill barely increased great value with chase att apple valley! Go see Chase! He knows his stuff!
-
October 2023 by Brad Plowman
Great, friendly and knowledgeable staff was able to fix my issue pretty quick and explained the whole process from start to finish.
-
September 2023 by Bruce Brandt
I took my mother-in-law to this ATT store over the weekend to replace her old iphone. We were fortunate enough to work with Chase, who was amazing in every way. He really knew his stuff when it came to technically swapping out phones, provided recommendations for effective payment options, ways to save, which phone provided the best fit for her, etc. He was also an incredibly pleasant person to work with - super helpful with all questions (and there were many) - patient - personable - funny - and prideful of his work. If you go into this store, ask for Chase. He's great!
-
September 2023 by Kir Stille
Zane was an absolute pleasure to work with! He went above and beyond and helped me transfer over all of the stuff I was worried about losing. Will be coming back in the future! Very happy with helpful service!
-
September 2023 by Colleen Herbranson
Zane at the Apple Valley store was extremely helpful with my issue that I was having with my phone plan. He took the took the time to make sure I was set with the best plan for my family & activated my new phone.
-
August 2023 by Patrick Rough
The last two weeks I have been to this store here in Apple Valley. Devin, Scott and Joey have all helped me in some sort of way. I had to get my S22 Altra fixed and they helped with that. I had gotten the new Pixel Fold but wasn't the happiest with it. I am going back to Samsung with the help of them again today 8/11. Great customer service from the whole team!
-
August 2023 by Robin Doublette
I gave 5 stars to Scott at the Apple Valley AT&T! He was amazing, he explained everything and my daughters and asked a dozen questions. Scott even stayed after hours to finish up with us. I do feel like because we have 5 lines and we have been with AT&T for 15 years or more, that we should at least get zero activation fees! - Robin
-
August 2023 by Ty Priller
Devin, Store manager. Absolutely helpful, explained everything very well when I had questions. Solved my problem right away ! 10/10 would recommend him and this store over others I’ve been to.
-
May 2023 by cheri skatrud
Awesome customer service. This location never disappoints. Always appreciate young people helping a non techie senior citizen. Cannot thank them enough.
-
May 2023 by Susan Rode
Terrific customer service! The store manager (forgot his name) helped with a billing issue, it was resolved. Joey (store employee) helped my son get a new phone. Both guys were friendly and knowledgeable, great customer service! Thank you guys
