Appliances in Apple Valley, MN

“I cannot recommend Fan Man Lighting highly enough! We have an 18 year old Casablanca Panama fan and it suddenly stopped working. When we turned the lights switch on, we heard a click but neither the fan nor the lights would turn on. We did some research and suspected we might need a new circuit board and were prepared to consider that but Beth and Chris at the office were very kind and helpful and suggested I talk to the owner, Jason. He returned my call on a Saturday and when I described the symptoms to him, he told me that if we were hearing a click, the motor was in fact receiving a signal and the fan was learning mode. He stayed on the phone with me while he advised me to turn the light switch off, wait a few seconds and then simultaneously press the power up and power down buttons on the remote for at least five seconds. I turned on the fan as instructed and everything worked perfectly once again! We are in Seattle, but I will if ever we need a fan (they sell new fans) or parts, Fan Man Lighting will be our choice! They exceeded out expectations in every way and were wonderful to work with, as they were when we purchased a remote from them a few years ago. They are a model of what true customer service should always be!”

“We have shopped here a couple times and they have been amazing with communication and timeliness! Today they installed our new fridge and faced a couple Challenges, but solved the problems like true professionals!! Would definitely recommend going here for all appliance needs!!”

“Home Depot Apple Valley failed not once, but twice at delivering and installing our washer and dryer we purchased weeks ago! The 1st time they took our old appliances away and then said the new ones wouldn't fit without even measuring. They called later to say that they actually would fit and were going to return in 4 days. We canceled our annual Christmas lights trip to be home today for the delivery and it was canceled without any notice. YOU CANCELED THE DELIVERY WITH NO NOTICE! Now we're told we have to wait 8 more days. You took our old washer and now we have nothing! And you're telling us 8 more days! How unprofessional are you guys. You're a huge company and you can't figure this out. How ridiculous. UPDATE- we have to wait nine more days to attempt delivery again! NINE MORE DAYS!”

“Great customer service today in the hardware section of the Apple Valley Home Depot. Refreshing to experience when so many big stores are understaffed. I even snapped a photo of the kind gentlemen helping my husband and me with our DIY project questions! ?”