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October 2024 by Nina Luciano
I have no words to describe how excellent Lindsey was. She spoke with me and did my cats quality of life assessment and I couldn’t have felt more understood. She offered compassion and made me feel the best I could about the decision i made of putting my cat to sleep. Unprompted, she also brought me a little jar of my cats fur with a little engraved metal heart tied to it. To be seen and taken care of in a particularly hard moment of life, i will be forever grateful Lindsey was the one there to help.
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October 2024 by Mariah Cordero
South Metro was very compassionate throughout one of the hardest days of my life.
They took the time to explain every step and took care of my sweet girl in her final moments.
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October 2024 by Rich Mullen
I won't go into the details of what was wrong with my good boy. Rather I want to talk about the staff and level of care they provided. From the word go myself and my good boy were treated with love and empathy. I was an absolute wreck (thank God my wife was with me) and they took notice of this and treated me with nothing but compassion. I can't thank the entire staff enough! You are all HERO'S in my book! Thank you very much from Fenix and I!
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September 2024 by Jasmine Hayes
I came because my dog was breeding from her toenail. I was panicking because this has ever happened to her before. I called and Harley was so patient and wonderful to talk me through. Because she continued to bleed, I decided to begin her in. My nurse was wonderful in explaining what I needed and walked me through everything for the future. I am really grateful for Harley and the team. Thank you so much!
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September 2024 by Roger Dodget
Long wait times they can't do the surgery my dog required asked them repeatedly to send referrals to blue pearl. U of M and mission animal hospital for 2 days every time I call back same answer they will have the dr fill it out. Never gets done. They already have my money so they are too busy taking yours to fill out my referral and the other hospitals won't schedule surgery without a referral
They did refund a couple hundred. But recommend going somewhere where they have board certified surgeon like mission to avoid being charged multiple times and wasting time and money not to mention pet suffering.
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September 2024 by Emily Eggert
I had to euthanize my cat the other day. I had had her since she was a kitten. She was my baby. Since it was a holiday weekend, my vet was out of town and I didn’t want to make her suffer anymore, so I called South Metro and they got us right in. The staff and the Doctor were so wonderful. They were so compassionate and supportive. They gave us time to say goodbye and they gave us hugs. They also gave me a little jar of her fur to take home with me. I chose to have them cremate her for me. They have a complete end of life service for pets.
I would definitely recommend using them.
In loving memory of my Dixie.
11/11/2011-8/29/2024
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September 2024 by Sarah Freeberg
We brought our dog in thinking we would need to put her to sleep. The front staff desk was so kind and layed out thick soft blankets for her. The Dr. McGuigan was so kind and talked us through everything giving us a lot of hope and a treatment plan for our dog. A month later our dog is doing well. But beyond the medical expertise the kindness and sensitivity will not be forgotten.
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August 2024 by Becca Ashby
I was worried about going to an emergency vet but there was no need! From the front desk, to the vet assistant, to the vet… spectacular service! We are so grateful for the fast appointment, wonderful care, and love given to our animal. Thank you! Highly recommend! If I could rate above 5 stars, I would!
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August 2024 by Tanya Olson
AMAZING! The entire staff was so helpful and compassionate. They were genuinely concerned about my dogs health and what was happening to her. Thank goodness she is now doing much better. I am very happy with my decision to go to this hospital. Thank you Dr. Wasmoen and staff!
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August 2024 by Roger Novitzki
We have owned dogs for over 30 years and we have gone to a number of Vet clinics over the years. South Metro Emergency Care if by far and away the best we have ever gone to. They had the most friendly and courteous staff that immediately calmed us down and put us at ease. The Vet that sewed up the eyelid of our dog did such a good job you can't even see where the stitches were. We would definitely use them again in the future.
Thanks for everything
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August 2024 by Ethan Geis
I took my dog in because he is bleeding out of his butt, I think it is a ruptured anal gland. I have been sitting in the vet room for 2 hours now without seeing anyone besides the front desk people. There is blood on the floor. This place is terrible, there was one person here walking in before me. Do not go here
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August 2024 by Annetta Cepek
We brought our dog, Piper, in for care when she suddenly got sick. From the first minute we walked in the door, we were treated professionally and with care and kindness. Our dog was treated very lovingly and they were open with costs and length of time we would wait. Absolutely recommend! And Piper is feeling so much better
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July 2024 by Samuel Plant
This place is truly the best Vet I have taken my Dog too. I have a 1 year old golden retriever. She had been throwing up all day and progressively gotten more and more tired and uncomfortable. At around 10pm I made multiple calls to multiple ER vets and no luck until south metro !
I anxiously drove the 20 minutes with my pup in the back. We got there and were seen within 45 minutes while the team was dealing with multiple other cases of higher or the same priority. Once the treatment course was Decided Dr. Birch and his team were quick to act and patient at the same time. Pricing at an ER vet is always expensive but I spent the $4000 on my puppies GI obstruction surgery and it went smoothly. After she was taken back I received 3 phones calls. 1 as a just an update on Winnie and when surgery would begin , 1 to let me know surgery was beginning and to expect and update, and finally a call of all good and a time to pick up my puppy . My only complaint from that evening was I did not sleep much lol. The team from 7/11/24 working the front desk or in the back with doctor birch were all amazing. If you sadly have an emergency with your puppy or any animal take them here!!
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July 2024 by Johnny Neisen
Our 5 year old mini goldendoodle was hit by our side by side and we rushed her right to South Metro. We called ahead of time and were met at the door where they took our dog and started caring for her immediately. They were very helpful in answering any questions we had and kept us well informed of her status. She had to stay overnight and they called several times throughout the night to keep us updated. Even at 2am to tell us we could come pick her up first thing which we were very appreciative of! Their knowledge and customer service is unmatched and made us so comfortable to leave her there overnight. We trusted them completely with our girl. Would recommend them to anyone!! Thank you South Metro!
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July 2024 by Derek Chretien
Called ahead and talked to staff regarding end of life care for our 18 year old dog. Staff was super helpful and friendly. We were able to get in as soon as we got there and received care immediately. They gave us all the time we needed with our family member before and after treatment.
