NAPA Auto Parts - Cottens Inc. is a highly regarded car parts store known for its helpful staff and quick service. Customers appreciate the knowledgeable assistance they receive, especially when dealing with complex car issues and finding hard-to-get parts for brands like BMW, Hyundai, and Volvo. Orders are often filled within 24-48 hours. The employees are described as friendly and dedicated, going out of their way to assist customers, whether it’s checking battery details or providing immediate support in urgent situations. Overall, the store is praised for its excellent customer service and commitment to helping drivers keep their vehicles running smoothly.
Mike and Kevin were very helpful in giving advice on my rear brakes, which had been grinding. This is my favorite car parts store. Keep up the nice work
December 2023
Clean store, helpful staff, had the parts I needed.
July 2023
Steve is always very helpful! Go here first to get the right stuff!
