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April 2024 by Skog1957
The folks at Goodrich Pharmacy our second to none.They actually give you complete answers.
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March 2024 by Connor
Very good service but sometimes when you need to refill your prescriptions they take a bit too long to get back to the doctors when requesting to refill them other than that they never disappoint & would recommend getting your medicine through here!
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February 2024 by Brian White
Friendly service and close to theNorth Metro. Very convenient location.
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November 2023 by Haley “Haley Jane” Reynolds
They’re able to fill two compound prescriptions for my son, which we greatly appreciate. There’s been two times too many for miscommunications that have sent me spiraling, as these medications are a necessity in my autistic son’s day to day life, where I didn’t know if the prescriptions were going to be filled in a timely matter. Both of them were resolved rapidly & they apologized. The other inconvenience is that they don’t deliver the medication, where Fairview Compound does. The upside is the medication I use to have to call in WEEKLY, Goodrich works with the 90 day auto-refill. I would recommend them to anyone who needs a compound or is around the area of Goodrich.
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June 2023 by donna whitehead
They are good at getting your meds,but when you try to get your rewards put on it,forget it. Not so helpful
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September 2022 by Lori Waters
Best Pharmacy ever, love the attention to detail and help they give with my prescriptions! Always able to answer all of my questions.
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September 2022 by SassiZazzi
The people who work here are seriously incompetent. They've have told me my medication was ready and when I got there it wasn't. And to top it all off they gave me the wrong medication, it was for someone else. If you can, go to a different pharmacy.
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June 2022 by Mitchell Brusseau
Okay customer service
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March 2022 by James Zushin
I am frustrated beyond belief with the incompetence I have experienced here. Month after month to have my wife's compound mixed is a battle. I was contacted on the 10th her compound was ready. I called to verify and was told it was ready . I called again today, just b4 I left the house and confirmed it was ready. It was not. And what do I get from them? Arrogant condescension. I have had to prove by showing them my phone that they called, not txtd, that I called them. And this is not the 1st, or 2nd or 3rd time. I've heard repeatedly, they changed computer programs for billing, how I misunderstood, how they need time to fill. If there was another compound pharmacy close to anoka I'd go there but they have this mrkt cornered. Shameful lack of professionalism. Thoroughly disgusted with their impotence.
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February 2022 by Lucas Dahlberg
Great at vaccines!
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August 2021 by Viola Stalter
I have been going to Goodrich Pharmacy in Anoka for over 14 years! Up until the last few months I would have told everyone who asked that there is no better pharmacy in the area.Two of my prescriptions have to be renewed monthly. For two months they have asked the wrong Dr to refill one of them. I discussed this with the pharmacist and she said she would make a note in my file.This month when I asked them to be filled one of my Doctors was on vacation and the covering Doctor will not fill it because she could not see record of it being filled. (This was do to the the wrong Doctor being asked to fill it). My other prescription was filled this month by a Doctor I haven’t seen in two years. Her nurse called me and said that she could fill it this one time but then I would have to make an appointment. I told the Nurse I appreciate her filling it but I had asked the pharmacy to have my Gynecologist fill it, the Doctor who had prescribed it for me originally.I stopped by the pharmacy today to ask why this had happened. I requested to speak to someone away from the public.The pharmacist on duty acted as if this was an inconvenience. I am under the impression that my medication are private and confidential. So I am not sure why I would receive push back about my request to meet privately. We did finally go in to a roomI told the pharmacist my issue and then proceeded to tell her that when I tried to explain the issue on the phone I was told I was not specific enough! I had given the gentleman my Rx Number, told him the name of my Doctors and the medicines I needed filled. I am not sure how much more specific I could be then that.The Pharmacist told me I already told you we made a mistake and that I am sorry . She said what more can I do!I said fix it. I can’t get one of my prescription filled and the wrong Doctor is now attached to my file for a prescription she never prescribed. She the said well maybe the Doctor that filled it was covering for the other Doctor. I said how is that possible since one Doctor is at Mercy Women’s Health and the other one works at Riverway Clinic. Other than the fact that they are both women and Both named Kim, they have nothing else in common.I am at such a loss. I did not want excuses I just wanted to know how it could happen and how someone was going to help me fix it!We all make mistakes. Take ownership, do not make excuses and just give a solution on how to get it fixed. I really fill that this is not to much to ask..
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April 2021 by A Schultz
Got my vaccine here. The facility is nice. The staff are very friendly, fast, and efficient.
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March 2021 by Madeline J.
Weird that they have someone in the entrance doing COVID screenings but the pharmacy techs don't wear their masks? Concerning that a pharmacy isn't taking measures as easy as wearing your masks to protect their customers.
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March 2021 by David Prahl
This is the best Pharmacy in the area! Friendly and affordable, I mean the low prices. If you want a change from the big companies rude, treat you like a problem rather than a person style of poor service, use Goodrich for a professional experience.
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February 2021 by Deb Holmes
This pharmacy has gone downhill in the last year. Although a couple of the pharmacists are awesome (e.g., Dawn), the owner apparently insists on hiring inexperienced people and this results in many mistakes, miscommunications, and repeat calls needing to be made. I have been a customer for 7 years and had forgiven all the errors to date. However, when a business consistently makes mistakes, it should compensate in the form of superior customer service. This customer service is what is most lacking lately. For instance, this last week I went to pick up my prescriptions on a snowy day, but the staff went home early (without signs/notice or even an appropriate answering machine message). It being just before holiday closures, I had to make time the next morning to drive there (deliveries tend to get screwed up, I have learned) and the staff person dropped my medicines in the backseat (a routine procedure due to pandemic). Got home and discovered they'd charged me $25 for a medication I didn't order and won't use. When I asked for a refund, the petulant owner (yes, the owner) told me it was somehow my fault and my problem and to take my business elsewhere (after 7 years of patience?!). Well, no problem with the latter. Buh-bye!
