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February 2024 by Jackie Schultz
Always helpful
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January 2024 by Margie Host
Whenever we had a problem, Jake was always able to fix it and answer all our questions. Would recommend T Mobile to everyone.
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November 2023 by alyssa frederick
Jada is amazing and I will always recommend T-Mobile to any and every one. This T-Mobile store is the only one I will go to. The customer service I get when I go here is amazing. They really treat you like friends and family. Also my kids love playing with the very friendly dog.
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October 2023 by Troy Hand
Extremely knowledgeable staff. Very polite and truly wants help. Made changing carriers breeze.
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October 2023 by Scott Peterson
Josh and the staff were great took care if me fast thanks guys
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July 2023 by Jo
Jacob and his staff really did a great job. They didn't just sell, they gave advice and helped with the installation. THANKS- You could tell that they enjoy their job! -
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June 2023 by Lj M
O.M.G. The most HELPFUL and friendly staff ever. I have been a Tmobile customer for years and usually call the service center, but now that I know there are awesome people who are knowledgeable about all products, I absolutely recommend stopping by the store.
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May 2023 by Danielle Fintel
If you are a T Mobile customer please go to this location! They are super helpful and do not go out of their way to trick you into buying things and or secretly adding things to your account without you knowing!We had gone to the one down town and instead of being honest about things they told us what we wanted to hear and got us to get things that weren’t actually what they claimed it would be.Went to this location next to King Tobacco and they took great care of us!We will only be going here from now on!10/10 recommend
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May 2023 by Lloyd Elgin
Jack at T-Mobile is great. He took the time to give me details about the phone plans available. He is very knowledgeable, and great to work with. Highly recommend this store and T-mobile. We switched from Verizon and are very happy we did.
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January 2023 by Kayla Burgess
Cody at T- mobile hwy-29 Alexandria did and amazing job of explaining everything we needed to know about changing cell carriers and going with T-mobile internet. He was personable, funny and helped us save half what we were paying on our cell and internet bill. Highly recommend.~ Kayla
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January 2023 by Sky Marie Edwards
OMG BEST T-MOBILE STORE EVER!!! JACOB, JACK AND CODY WERE ABSOLUTELY FANTASTIC, VERY PROFESSIONAL, POLITE AND SOOOOO SWEET THE THREE OF THEM. I WONT FORGET TO MENTION THE GIRL THAT WAS THERE ALSO AMAZING. I WENT TO GET MY TWO IPHONES 14 PRO MAX THAT CODY NICELY HOLD THEM FOR ME. AND WHEN I GOT THERE JUST NICE SMILING FACES RECEIVED ME. SERVICE WAS GREAT AND THEY WERE ANSWERING MY QUESTIONS RIGHT AWAY AND THEIR HELP WAS JUST WONDERFUL. I AM VERY GLAD I WENT THERE. BTW GUYS I AM STILL BRINGING YOU HERE TO LONG PRAIRIE TO OPEN A NEW T-MOBILE STORE BECAUSE WITH PEOPLE LIKE YOU GUYS, T-MOBILE STILL NUMBER ONE IN MY BOOK.VANESSA FROM TEXAS
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December 2022 by Steve Olson
Needed to unlink my wife's phone from mine as they were getting each other's information. Recently became a t-mobile customer and was hoping they could get phones straightened out. Jack at this store went above and beyond my expectations and got phones correctly synced and I can not thank him enough for the great job he did. T-mobile forever!!!! Thanks again Jack
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November 2022 by Jolene Boelens
Jack and Cody are great. They made switching cell providers easy! Everyone in the store has been helpful, pleasant and easy to work with.
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September 2022 by Travis Dockham
Amanda has the best customer service I've ever had! So nice, knowledgeable and helpful. She seemed very happy to see us walk in right at open. 10/10
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September 2022 by Lori Thompson
The Alexandria location is the best. They will help with everything. The best tmobile/sprint customer service I've ever had! Christine checked everything on my phone to make sure everything would move over correctly.