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March 2024 by Denelle Wicht
I've had washer and dryer and refrigerator delivered and installed and they did an awesome job!
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February 2024 by Britney Thompson
Never again will I Make a large purchase at this store. I purchased an upright freezer, online and when I got it home it made this awful squealing noise when it ran. Since it was still under the 90-day warranty, I was able to return it and get a new one. Well that new one that I received, the touch screen was not working so I had to get yet another one. They have not yet been here to deliver the new one so I guess we will see what happens with that, this will be my third freezer from Menards. Never again!
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January 2024 by Matthias Rivers
Just your average Menards with friendly staff.
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December 2023 by Alex Arneson
Great food friendly staff!
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November 2023 by Keene Lincoln
Terrible employees, walked in to kill time and immediately had workers following us around and call security because we were looking around. They refused to let my african american friend buy gummies and completely disrespected us. They later called security on us and kicked us out for looking at cereal.
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September 2023 by James Stratton
Other than moving product around different locations in the store to make you look for it I like the store
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August 2023 by S7Wa G
We are hooking up a sound bar, Megan was very helpful! The display moved, behind it was the item we needed. A 6 ft. Fiber optic cord. Megan was friendly and asked if we needed any more assistance.. very kind! Dog treats, air freshener, Mt dew, zip lock baggies.... everything on our list!!!
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August 2023 by Jacob Shelley
Only two registers open on a Saturday? Might as well buy from Amazon if you're going to be waiting that long.Getting lumber is the most confusing process ever. Go to the back of the door to get the picking sheet. Then go to the front of the store to pay. The go to the back of the store to get the lumber. So. Confusing. Why are screws half way across the store from the lumber yard? Even dog food is closer than the wood screws!
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August 2023 by aaron sandvig
I shop here all the time. (Sorry, no college for you, my children.) Customer service is typically sub-par if you can actually find someone. But most of the time I don’t. I finally used their app to order a few items for my wife to pick up rather than her hunting for them. Found out the pickup is on the far back side of the store. So she had to park and wander around trying to figure out where pick up was for five minutes before she found a human to ask. Would have been faster to draw a treasure map and sent her screen shots of the items I need. If they’re going to have customer pickup or items (small items, not stuff in the lumber yard), they should have it by the front. That’s kind of ridiculous.
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June 2023 by Jennifer Klein
We had an order to build a small deck and we're pretty clueless. Brady (inside) and Ricky (outdoor) were so helpful today!
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June 2023 by ed tully
Great-great customer service. I've bought stuff from just about every department in the store and all the people were great to work with and very helpful. They have the products i need .. Very good prices.. The Alexandria store has been a great place to do business.
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May 2023 by Cassandra Tangen
No customer service. Had to go in for work asked two people for help both told me where to look but wouldn't help me look. Check out no greeting just plan rude.
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April 2023 by Ben Merrill
The customer service at this Menards is the absolute worst other than a select few people that "work" here. It seems to be a very big hassle/burden to the majority of the employees that "work" here when you have a question. It seems like they all have better things to do than help a customer. And if/when you do get an answer from anyone, it's typically followed with additude. I would highly recommend going to any other store to get what you need. Very unimpressed and disappointed with how this store runs and operates. The only reason I'm giving 2 stars is because of the selection they have, and most of what you need is usually in stock. I've spent thousands of dollars at Menards, but I don't know if I plan to spend another dime at this location unless they are the only option I have left.
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March 2023 by Benjamin Sahlstrom
Staff were friendly and helpful. They did great helping me with my questions at the return desk. Was terrible while during the mask madness.
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January 2023 by Dean & Cheri Endres
Got some badly needed supplies that worked perfectly in the 15% brown bag sale