-
February 2024 by Bilt T
Fair selection and decent prices but they get 1 star for terrible, nonexistent, customer service. There were two employees there but apparently acknowledging a customer and offering to help them isn't part of the job description. Treating the customers as if they are invisible isn't usually a component of a good customer service model.
-
November 2023 by Deb Schmitz
Stopped to get help with shoes for my husband. Sakes clerk busy on her phone..so we walked out.We came back 1/2 hour later to find a closed for 1/2 hour.Waited another 1/2 hour.Never greeted or asked if we needed help!! Myhubby stated to find his own shoes.VERY POOR CUSTOMER SERVICE!We won't be back!!
-
October 2023 by Hailey “:P” Bunnns
The lady at the front was on the phone with her boyfriend and was acting as if we were being rude for being in the store or wanting to b check out. She even went as far as to make a woman and her mother leave because she just didn't know if they had a certain size on the shelf and she didn't want to come from behind the counter to check (the mother could not read the numbers).
-
September 2023 by Angela Harper
I went to famous to get back to school shoes and the store associate, Brea, was so friendly and helpful. She got all the feet measured and found all the children I had the shoes that made them happy. I was so pleased with the store and how helpful she was. We will Definitely be back for more shoes!
-
September 2023 by Jay Hubred
Spendy, but very friendly staff who immediately help you with what you're looking for. They also make very helpful suggestions and advice.
-
August 2023 by Stacy Magbee
Was told when I was shopping that the store would be closing in 20 minutes (at 2pm) so BOTH workers could go to lunch. The workers were rude. And the BOGO half price sale not marked very well for brands not included. Very poor customer service and rude as hell!! There were other shoppers in the store and they were turning people away. Retail you keep the store open and stagger your lunch breaks, that's common sense!! Not gonna be shopping there anymore and I will tell my friends and family to not shop there either!!
-
August 2023 by Blue Green
Crew was polite and helpful and didn't bother me like at some other shoe dealers. ?
-
July 2023 by Mathew Henderson
Crew was polite and helpful and didn't bother me like at some other shoe dealers. ?
-
July 2023 by Amber Alberts
They have a pretty decent selection. I normally find what I am looking for.
-
May 2023 by Patricia “Trisha” Tracy
Customer service was the worst ever blond morning cashier with tattoos (I have tattoos so its not about that) she had no interest in helping Customer all 2 of us and was very blah even at the register made me feel like i was a nuisance even being there at 10am. I had 4 pair of shoes and ended up only buying the 2 I had to buy due to a need on a Minnesota trip from Colorado or honestly I wouldn't have bought them.
-
April 2023 by Judd Hoff
Helpful staff. Great brands
-
February 2023 by Robert Morton
They seem to have good products. Though, the staff doesn't seem to be very knowledgeable when it comes to helping people find shoes if you have any specific foot needs. I was disappointment with quality of the shoes I purchased, and they were very easy to work with regarding returns.
-
January 2023 by Fred Copley
Good selection, friendly helpful staff
-
October 2022 by lisa erickson
Changing the hours again last time open until 5 go there today closed at 4 how is anyone post to get shoes if you close a hour early
-
October 2022 by Dan A
Terrible store so much mess
