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February 2024 by Janet S.
WOW!!! The service I received at Douglas Furniture was top notch! The team of Matt, Taylor, and Mitch was truly great. Everything from Taylor's friendly- non-pushy - greeting at the door, to Matt being able to find exactly what I was looking for, and then ending with the very professional delivery service from Mitch. THANK YOU!!! My order wasn't an easy feat, but Douglas Furniture managed to find all of my pieces in the size and exact color that I really wanted, AND get it all out to me on time. The customer service was excellent and the pricing you couldn't beat. I will definitely be recommending this furniture store! Thanks guys!!!
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October 2023 by Heather Rossum
We have always bought furniture from Douglas Furniture. We just bought new couches and Taylor was very helpful in the store and on the phone when I needed extra measurements. The delivery staff was friendly and prompt. Very happy and will always buy furniture at Douglas Furniture!
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August 2023 by Norene Swenson
I bought a lift chair with heat and massage at Douglas Furniture. I am very pleased with the chair and the delivery went smooth. Ethan, the salesperson was pleasant and fun to deal with. It was a great shopping experience & I would highly recommend this store to anyone who is also looking for a positive shopping experience.
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August 2023 by Mark Nelson
We purchased a king sized mattress from Douglas Furniture and immediately after delivery decided it was too firm.We contacted our sales consultant Taylor who indicated he would work with us to get it straightened out.We went down to the store same day as delivery and selected a different mattress. Same brand just euro top instead of firm. Taylor graciously made arrangements for us to swap out delivery two days later.Absolutely great customer service as we were stressing out about having a mattress too hard for us.The replacement mattress was delivered two days later and they took the one we didn’t want back at no charge! Delivery team was friendly and professional as well.We won’t hesitate to buy from Douglas and Taylor in the future. He showed very deep knowledge of the products he sells too.
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July 2023 by Ashley S.
I went in on a Saturday and bought a sectional sofa they were willing to work with me and deliver it at a later date. The delivery truck showed up and they set up my new sectional and helped me moved some other furniture in the way to make room for the new addition to my living room. The delivery guys were very pleasant and I am extremely grateful they were so willing to help me out! I recommend Douglas furniture to anyone in the area looking for sectionals or a phenomenal service!
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June 2023 by Laura
My favorite furniture store in town! Shout-out to Ethan for his genuine help and guidance. There's a great selection on the floor to try out, as well as a kiosk up front to see all the matching pieces in a flash. Super quick local delivery too.
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April 2023 by Emily Ekola
I recently was looking for a new sofa. After shopping most of the furniture stores in Alexandria, I found the sales staff at Douglas was the most helpful in town.
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March 2023 by Luke
Great customer service & Ethan our sales consultant was extremely helpful and friendly. Repeat customer.
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February 2023 by Renee Betterman
wonderful service! Many thanks to Ethan! I sent my daughter and son-in-law shopping for me and Ethan was very helpful and patient while they called and texted me pictures so I could pick out perfect lift chair for me!
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February 2023 by Kelly Troe
Douglas Furniture is a locally owned business that is a very friendly comfortable place to shop. Douglas has cared for customers in the Alexandria area for many years. Ethan is very helpful and knowledgeable so you will be glad you stopped at Douglas Furniture! We’ve furnished several rooms in our home and are pleased with everything.
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February 2023 by Melvin Hill
Ethan went above and beyond, there was no pressure to buy and the shopping experience very easy. Impressed with the quality of the furniture and will 100% be back in the future.
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September 2022 by Brad Parson
Good selection, great prices, knowledgeable staff. Ethan has been helpful every time I’ve been in.
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August 2022 by Kyle Farness
We were from out of town and hooking my cousin up with a new living room set. Can't beat local prices, business, and even the owner stopped and thanked us for choosing them. You can't find that at other stores, thanks for the help
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July 2022 by Whiskey Tango
Ethan was such a great help! I’ve purchased furniture from this location three times now and always experience service above and beyond from employees and ownership alike! Reasonably priced and knowledgeable regarding inventory, the folks at Douglas sure know how to help facilitate your needs to the highest measure of satisfaction. Whenever I need furniture or furniture adjacent stuff— this is the place to go!
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March 2022 by Nick Westerlund
Went in for a matress and Ethan knew the perfect one based on our interests. Price was great, Ethan was great, 10/10 experience. As far as I'm concerned, Douglas Furniture is the only furniture store option. Prices are always reasonable and the service is 2nd to none.
