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January 2024 by Tim Hagstrom
Great family owned business with a home town attitude and service. Laurie has always been super helpful on the phone for advice and scheduling. Curt has fixed our dishwasher, oven and refrigerator. Excellent results each time. It is great to have Alexandria Appliance there when we need them.
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August 2023 by Our Family
We have had nothing but bad service after bad service from this place. The woman who answers the phone and makes the appointments has been beyond rude acting as if a customer is inconveniencing her. She says she will call you back and then you may be lucky if you hear back that week. This is not a way to treat a customer and not at all how someone should act if they are representing a business. We have even stopped in person to talk with them to set up an apt and again she is nothing but rude. If she hates her job that much she needs to find a new one.
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May 2023 by Mary Bishop
They were super helpful . We needed a part for the stove & someone else had ordered the same thing but didn't need it until the following Tues & we needed it by Easter so they sold us the one they had there & ordered another one for the people coming that Tues. Made my friend very happy so she could cook Easter Dinner.
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May 2023 by David Blackstad
Helpful and quick service. Didn’t deal with any repair techs but the woman working with me and ordering parts was quick and professional.
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March 2023 by James Stratton
Always good service and calls the day they scheduled.
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March 2023 by Stephanie Douvier
Took forever to schedule a visit to diagnose the issues, $125 for the visit.Then a week later they came to fix with the part, super cheap part, not factory quality, $225 for that visit (parts and labor) he was here for less than half an hour.I sent payment, check was cashed, I continue to get a bill. 6 months later, and SEVERAL attempts to contact them to resolve the issue. NEVER call you back, or answer the phone during business hours. RUDE customer service!NOT a good way to run your business!!Not to mention I’ve had to reorder the part 2 times on my own, and do the repair myself since they “fixed” it.Service: Washing machine repair
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November 2022 by Alice Dorsher
Great customer service, both in-store and for repairs.
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October 2022 by Glenn Nyhus
Ordered parts. Said 2 or 3 days. Parts in next day. Couldn't be happier. Super service!
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May 2022 by Faye Lee
They were able to find us a replacement part to repair our appliance at a fraction of the cost of replacing the appliance.
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January 2022 by B P
I would highly recommend this business.Service: Refrigerator repair
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June 2021 by MrTherater1
Never answered the phone
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June 2021 by Carlos D Lopez Crespo
Great place great service ?
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March 2021 by Jerry Patterson
Reliable, friendly service.
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January 2021 by Dustin Steenblock
Never much help for the do-it-yourselfer. Save your time/travel and just order parts online.
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December 2020 by john lanners
Awesome service
