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April 2024 by Tom Stifter
Excellent service. The 2 delivery men were quick and careful.
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April 2024 by Cheryl Bolan
SPENCER The manager( at Albertville )there is extremely helpful and friendly. He has helped me solve a very big problem. I love SLUMBERLAND. I have shopped there for years. Cher Bolan
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October 2023 by Lee Kielblock
Our Salesperson was very nice and helpful. A pleasure to do business with him.
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October 2023 by Deb Flemming
I would like to thank Donna, the Store Manager for helping me with my warranty issues with my recliner chairs. New chairs are on order and we are very pleased. The warranty department was no help whatsoever and we were pretty upset as our chairs are falling apart after only a few months. Thank you!
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September 2023 by Amanda Skepper
I’ve been to this location twice and both times I was looking around for 5-10 minutes near the posted up employees getting ignored. Today the guy walked right past me, I said “oh hello!” And he didn’t acknowledge me. It was beyond rude. When a different sales person came up to me I let her know and she laughed. I guess at least I was acknowledged this time, last week I was in this store for 25 minutes without anyone saying a word. I can’t imagine it’s because the sale floor is busy. Both times there was 1 other customer in the place. I know they make commission so I’m on my way to buy my living room furniture from a different store. The 2 star rating is because I liked and bought a rug and no other reason.
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September 2023 by John & Judy Stewart
Our sales person Mark was very helpful and knowledgeable, and took time to answer our questions which helped us to make an informed decision very easily without a lot of second guessing. The experience was a lot easier than what we were thought.
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September 2023 by Eric Beckmann
Sales staff was extremely helpful! Not very busy, but very helpful. Mark had an answer for all of my questions and left me feeling that I made the right purchase, without doubt.
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August 2023 by Amber Euerle
Very disappointed in our experience at Slumberland in Albertville. In the past, my husband and I have had good luck, but not this time around. We ordered a couch, loveseat, recliner, and got a twin headboard thrown in with the deal. We were told the furniture would be delivered in 6-8 weeks. At the 6 week mark, I called and was told it would now be 8-10 weeks, but if it went past 10 weeks, they would consider giving us a discount. At 10 weeks my husband called the corporate office and we were then told it would be closer to 14 weeks, but it could be longer. No apologies were given as well as no talk of a discount. My husband called the Albertville location to cancel. The manager didn’t try to talk us out of it or offer an explanation. He just readily agreed to issue a refund. My husband asked if we could still pick-up the headboard since it was a solo in-stock item at the store. He was told the only way we could have the headboard was if we paid more for it since we were canceling our order. I find this absolutely ridiculous, considering the amount of time we had waited for the furniture that had never arrived, especially since we were told we would get a discount. Our whole experience at Slumberland in Albertville showed a severe lack of customer service. This store over promised and under served.
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August 2023 by Christine Stuart
Found exactly what we wanted on their website, went in to the store, tried it out and bought it. The sales person was a delight to work with.
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June 2023 by Daи
Great variety of furniture (especially futons). Big shout out to Spencer for helping me choose the next addition to my home.Very clean and sanitary furniture store where the staff is obviously doing a fantastic job at keeping it tidy and welcoming.I will certainly be coming back to this location with any future re modeling plans or to just find something fresh and unique to give my house a new image.
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May 2023 by Kelly Connelly
Spencer did a wonderful job helping us select a new bed and new couch! Excited to get our new pieces!
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May 2023 by Juanita Johnson
Sales person Donna was very helpful. She thought the one I was replacing was still under warranty, but trying to call customer service with the info , that person was very rude, acted like I was bothering her and said she'd call me back in a few minutes. That was a week ago.,never heard.
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May 2023 by Darrin Snyder
Fantastic experience at the Albertville Slumberland location. We arrived about five minutes before closing and was not rushed at all thru the looking and eventual buying of a lift chair. Definitely a great shopping experience. We will definitely be back again very soon !!
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April 2023 by Brian bxk
My experience with Donna at Slumberland in Albertville, MN is very knowledge with outstanding customer service skills set. She made sure that my needs and concerns were met for the merchandise I was purchasing. She is a great asset to Slumberland as she will always get my business.Brian
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April 2023 by Steven Murschel
Went to Slumberland to look for a couple swivel rocker recliners as we had looked at a couple other stores and no luck finding what we wanted. They had exactly what we wanted and had them in stock. The guys were very helpful and answered all our questions. Thank you.
