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August 2024 by H B
I am so upset by the action of the store manager.avery I bought 6 pairs of shoes and he wants to kick me out of the store for no reason….Riley is a professional to be a manager .
But if you keep the current manager you will loose loose customers because he has zero customer service
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July 2024 by lisa m
I love Crocs and I got the cutest and most comfortable pair of slipons! Great customer service and great prices!
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July 2024 by Nan
Good selection friendly staff
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July 2024 by Megan Stegman
Very pushy staff. Was shamed for not purchasing shoes, then pressured to buy more jibbitz and socks. The staff swarms you at this location.
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October 2023 by Katrina Foley
My 4 year old daughter and I walked into this store last night. We were helped by every employee on shift without us asking for help. They put crocs on my daughter and made sure they fit perfect. They even showed my daughter the cool buttons to add to her shoes. They did this all without me asking. We left with her comfy new crocs, and her favorite buttons. Thank you for the awesome service.
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October 2023 by becca waltman
The crocs official website states that I may return my crocs to ANY location, i specifically asked their chat service if it mattered what style they were and I was told it didn't matter what style that any crocs could be returned to any crocs location, so how come when i came 40 minutes to this location i was denied a return because "ehhhmm we don't sell that style in store so we can't return them"
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September 2023 by Michelle Beeman
Good Experience!
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June 2023 by Lynn Jaspersen
There was only one woman working today and she was so friendly and helpful! It was so busy too. Wonderful experience and left with a cute pair of Crocs!
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May 2023 by Wayne Reese
We were in there on Monday and bought 4 pairs of crocs. Grace and the other crew were so nice and helpful.
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March 2023 by Keith Hanson
The team at this Crocs location is AWESOME! I understand that everyone's opinion is different, but I have never had a bad experience in the store. Of course I have my favorite sales person that I love to work with, but no matter who helps me, I always get top notch service. If people would have seen the store before and how it was ran, they would understand why people working now take the job so seriously. Customers are the most important thing at this store, and the team makes sure that you know it as soon as you walk though the door. If you are looking for a store where they are professional, workers are not sitting on their cell phones and they are genuinely happy to help you, SHOP HERE!
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March 2023 by Brian Willie
I'd pay attention to the latest bad reviews. Manager is extremely unprofessional and takes the job way too seriously. "Product has to be unworn" to return on the bottom of the receipt. Where is the proof ours were worn except the manager supposedly seeing it. They weren't dirty they were perfectly clean with the tags still on and everything. So you're ignoring physical proof over what was "seen." Not a very customer oriented store
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February 2023 by Hudson M.
This place is over priced I don't know how they made it they must have sold one pair of crocs during the pandemic cause they are so expensive I would never shop here but you choice would not recommend
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February 2023 by Cindy Willie
I contacted corporate because Samal ( the manager and VERY unprofessional refused my return even though I purchased them the same day. I am 8 months pregnant I didn’t realize they would feel as tight as they did. As you see they are perfectly new. The fact that she was not only rude to me and my husband and refused to even look at them is beyond me. I would not recommend buying from this location and I do think they need better management as this is NOT how you treat customers. Mind you I had my receipt AND tags. If you have issues at this location contact corporate and report Samal as this is totally not okay and unfair. If you keep scrolling there are other complaints about her. Please get better management!!The reviews that are saying “ clearly I should of read the receipt “ is that really the first thing when you purchase something your excited about? No it’s not. And I can understand if I actually WORE THEM but I DIDNT. So that does not apply to me.
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February 2023 by Ginger
So excited to wear my new Crocs! The ladies tonight helped me pick out the perfect pair. Found me the perfect pair of Echos in the blue color I have been wanting. I left with more than I came for because they made it a personal experience. I even got jibblits for the shoes. This is such a great store and I will be back!! I think everyone should shop at this store!! Way better than the Twin Cities Premium Outlet and Mall of America.
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January 2023 by Reanna Sigle
Lovely store! And lovely workers. I know loads of them are new, and they are doing so great. So many rude customers who didn't read the return policy properly. All of the workers are so sweet and helpful.
