-
August 2024 by Mark Morbach
I give victory lane on washtenaw 5 stars. I been going there for a while and it always the same guys. very Friendly and approachable. they have been there a long time and anyone of em knows about everything in the shop n the services they offer. they don't Have to ask a co worker or the owner or boss. they all individually know how to run that shop. I am posting this review because this is the 2nd time they fixed my vehicle after it was messed up at uncle Ed's oil shoppe on washtenaw..I took a vehicle to uncle Ed's oil shoppe on washtenaw twice in the last few mos. my 1st time I pull up to uncle Ed's oil shoppe on washtenaw n 2 young kids are texting and laughing it up..they are about to close soon. they came up from under the vehicle n told me they can't change the oil because their are multiple leaks. well I took it to victory lane on washtenaw n all them changed my oil n said they didn't see any leaks. after that I took my vehicle to have an inspection at a dealership n they didn't see any leaks..ok well a couple days ago, I took another vehicle to uncle Ed's oil shoppe on washtenaw, it was maybe half hr before close. they advertise a 10 min oil change. they came up to my vehicle and he shoved his hand in my vehicle to the windshield n ripped off my victory lane oil sticker..n said 1st thing 1st..these guys are a bunch of @%#&$ ect..n so a few min later a guy come up from under my vehicle n said who changed ur oil last..I said victory lane, the sticker u guys just ripped off..he said well victory lane $&$% up ur oil pan n I can't get the plug off it'll wreck the plug n oil pan. it's a dealership issue now. well I called up victory lane as I left and told em. they immediately told me to come in. I came in today to victory lane n they inspected my vehicle and my oil pan is fine n they changed my oil and my oil pan plug is fine. they had no problem getting the plug out. I recommend victory lane on washtenaw Ave all day long..I strongly recommend that people do not go to uncle Ed's oil shoppe on washtenaw I've had 2 very bad experiences there consecutively.. there won't be a 3rd. my business is going to victory lane on washtenaw from here on out
-
June 2024 by Rohan Chandratre
Great place, great people. They helped me answer all questions I had outside of oil changes as well.
-
June 2024 by thunter58
Victory lane has demonstrated itself to be "far" more user friendly
than the "uncle" guy. They are effecient, task driven, and "NOT" preoccupied with cramming insesant attempts at "upselling" products down your throat. They have "earned" my trust and respect.
I won't consider going "any place" else for my oil change service needs................... Thanks "Victory"
-
March 2024 by Danielle Gillespie
Quick and easy. They fully explained everything that needed to be done and every step!
-
March 2024 by Shavon Willis
Pretty pricey but service was great ?. They were not PUSHY sales people and very informative.
-
March 2024 by Shalon Relph
Fast & friendly service....Awesome Manger on Duty
-
March 2024 by Evan Arhangelos
Josh and the new kid on the block at the Ypsilanti store at 3066 washtenaw gave me exceptional service. I highly recommend these guys. Must have decent parents because respect and customer service is what they give. 6 stars
-
March 2024 by Daniel Hedger
Expensive oil change... then they auto enroll you in text messages without your consent. I went here once in a pinch and I still get text messages after typing to get out. Pretty sure thats not legal.
-
February 2024 by Marin M
I have a high mileage beater car, I’ve been calling around looking for an affordable yet reliable oil change and Victory Lane knows how it goes. Josh hooked me up with a discount, was super kind, and walked me through the their process. It’s obvious they care about their customers without being weird about it. Feels like i’m talking to real people. Let me know what services would be helpful for my car but wasn’t pushy or anything about upgrading my service. Going here for every oil change from now on!
-
February 2024 by Hamid Muhammad
This place is good for oil change
-
January 2024 by Jaybsvisuals Content Creator
Great guys great service, they fast plus they know cars
-
November 2023 by Ms Wellz
I stopped into Victor Oil after I left Star Dealership, who said that they changed my oil. I do have many videos where the oil was leaking. My oil light was on, and because these people are so spot on and so professional. I stopped in for their assistathe guy topped off my oil. Noted it in carfax. Try to find the leak that somehow started after I came from a dealership. Who just changed the oil? The team could not find that my oil was clean and was very unable to do anything professionally. They did help me with peace of mind and to get my vehicle home and park it with safety. So that I do not ruin my engine. This team has changed the oil in my vehicle before. But not with this car. I trust their judgment they are quality!
-
November 2023 by Deverick Rooks
nice people thier in terms of personality. nonetheless the prices are to expensive and they did not even have the oil that went with my car! plus i end up with the same air or some filter,the young guy says i dont need another one since mine was ok n not that dirty.well give me a discount then!
-
November 2023 by Deverick
nice people thier in terms of personality. nonetheless the prices are to expensive and they did not even have the oil that went with my car! plus i end up with the same air or some filter,the young guy says i dont need another one since mine was ok n not that dirty.well give me a discount then!
-
October 2023 by X
Joe was very kinda and quick with getting my bill prepared and my info. The team got me in and out quick and thats the best I can ask for. Also very informative and the different parts
