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April 2023 by Kaye H.
Though this is my preferred area Target, I was really disappointed in the clerk lying to me and refusing my return. The woman, Jessica I believe was her name told me that Target stopped taking makeup returns as of January 1, 2023. This is an absolute lie and she should be ashamed of herself. I let it go, because I'd already been waiting in line for quite some time and I decided not to hold the line up and cause a ruckus over $20. I don't know if she was just being a j*** or being racist but she lied and as a regular Target customer I'm disgusted and disappointed by her behavior.
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April 2023 by Mackenzie R.
The person working the dressing room on april 20 around 5:00 pm severely lacked good customer service skills. while it is understandable that everyone has off days, it is so unfair to spread this energy to every person that interacts with you. this person would aggressively tell people that approached the dressing rooms that all of them were full. every person that entered would say thank you, only with an eye roll or glare in return. nothing was done directly to me however just extremely rude in general to my friends and other customers. dissuades me to come back and try things on if that person is there unfortunately. b
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January 2023 by Ike R.
So I recently posted about Meijer not taking back the cans for beverages that they sell. I know it's only a dime per can but it adds up! Since Meijer and target are right next-door to each other I decided to call target. I had never seen bottle return there but I thought what harm would it be to call. Customer service was so friendly and nice. They said bring up the cans to the customer service desk and we can count them out and they would reimburse me. They did say there's a $25 limit but I didn't have that many. I was so appreciative that they took back my San Pellegrino cans that I will buy all of my San Pellegrino from them from now on. And they were very friendly about it. Good job target!
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January 2023 by Jonny M.
ThIS Target has a split personality - overall it's ghetto as hell. Look if I ask for price check, it's because YOU GUYS DIDNT PUT A PRICE IN THE ITEM, NOR IS THERE A PRICE ON ANY SHELF, NOR IS THERE A SCANNING MACHINE ANYWHERE IN SIGHT- so now its YOUR TURN to DO YOUR JOB young white guy with pony tail, gray jeans n red top giving me attitude and telling me next time to use the scanners "that are all I've over the store" as he points down the main aisle with NOT ONE scanner anywhere but in his imagination....which I pointed out because I live in reality land, not make stuff up as you go world. I just don't understand unprovoked rudeness and I had not one but TWO workers be a-holes - cashier who suddenly and rudely says IM CLOSED as if I'm at fault for wanting to give her and this crappy store some money . Michigan has some truly unhappy people - more than other anyplace I visit. On the other hand, there were THREE young guys all going out of their way to be very sweet- the greeter, the cart guy and some other random guy. Holy hell though, I get enough grief at my work without coming to sh!thole Target for more abuse. And it's always fun to then put on a cashiers apron and take on THAT job also after work at the "Self Serve " aisle which should be called the "Serving Target Profits at with my Labor" station. Well, if it helps replace Crabby Abbey I'm aisle 1, it MIGHT be worth it. I hope the nice guys get promoted and fire the jerks who don't want to do their jobs.
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September 2021 by Erik P.
This target is not good specifically the manager. He doesn't help, doesn't honor returns w receipts and is very inconsiderate towards women it seems. He doesn't care and only wants to work to make money. I've been to other targets where they go out of their way to help. This guy? Nope!!! He wants to stand and be lazy. I wouldn't recommend coming here ever.
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May 2021 by Adela B.
This store is clean, well merchandised, brightly lit and spacious. They also had a prominent display of designer collaboration summer dresses right up front that I didn't see at my local store. The stock was plentiful and I even found a cute Pikachu t shirt that I also didn't see at my local store. My only detractor was that there was one cashier open and a huge line. Another cashier finally came to relieve the associate and the line got moving after a good twenty minutes.
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December 2020 by Jesse S.
Excellently in stock. Everywhere you go in this Target is always nicely in place as well. I always go here because it's just simply a great shopping experience even with COIVD Guidelines in place like always having hand sanitizer (The Gel Kind!:)) and masks too! I have met so many great employees that work here and I they always do a fantastic job at always helping whether you're paying in cash or having issues at self checkout. Always going to come back for more
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October 2020 by Daniel B.
Target is clearly having a moment. Still, I don't think I match the core demographic of those who have recently been showering this national chain with praise and devotion. So, what gives with the five stars?Well, after decades of being a Target shopper, and after several months of using the Target app (including a bunch of online purchases delivered to my home), I finally decided to try a drive-up pick up from the "East Ann Arbor" location on the western edge of Ypsilanti.Wow!In the age of our current global pandemic, I've been doing more and more contactless pickups, and this was the absolute best. Period. I didn't have to sign up for a pre-scheduled time slot. About four hours after completing the online purchase I received an email that I could come and get my goods whenever it was convenient. I clicked a button on the app when I was on my way to the store. Upon arrival, I pulled into one of the contactless pickup spaces. Checking back into the app, I was presented a code to show "through the window" to the Target clerk who showed up in just minutes after my arrival.Was everything perfect? Actually, no. One of the cans of tomatoes I received was severely dented. But no worries. I was sent a follow up email asking how everything went, and with a few short clicks on the app, those tomatoes were refunded. No hassles. No hairy eyeballs. No return trip to the store!Wow! Add this convenience to the already excellent home shipping options, and now I am just about entirely free from that large online retailer which everyone loves to hate, but hasn't been able to stop using.
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August 2020 by Martha R.
After moving to the A2 area from Dearborn, it was a pleasant surprise to come to this Target. They have a very clean store with a much better selection of products compared to the stores in Dearborn. However, of course, during COVID this place has been terrible. I go in there for 10 things and come out with two. I get it, I get it... everyone is struggling... but I sure do hope that one day I can get my basic home needs products from this Target. Fingers are double-crossed.
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July 2020 by Eleanor B.
Overall, the shopping experience is pretty relaxing during Covid 19. Some items are still missing such as alcohol based sanitizing wipes. I am disappointed today that staff did not confront 2 teenagers for not wearing masks though it was available free for guests. The cashier just warned them to wear masks the next time! Target please protect your customers.
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July 2019 by Sara Z.
Excellent customer service!! I got a coupon in mail from Target so I went into the store to redeem it. Turned out the poster frame I got as part of my purchase was a lot more expensive in the store than online, for some reason ($23.99 instead of $7.99 like it was shown online). I went into the store and asked customer service to see whether they could adjust the price. I thought I would have to return the frame and got a discounted refund since a portion of the coupon value was applied to the frame. However, the staff (Darcus, if I remembered his name correctly) who helped me just gave me a refund on the price difference, so I could keep the frame and also got a full refund of the price difference. Thank you for the awesome customer service!
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May 2019 by Tee D.
I used to love this location when Beth worked at the customer service desk and would sometimes run a register. She's been gone for a couple of years now and service has really gone downhill. I typically shop in the morning and NO registers are open and there is a wait at self check. Other than not being harassed to open a Red Card, I am not a fan of self check. There are a couple of stockers that tell stories to each other loudly across aisles, swear words and all. Not really appropriate when you're out where customers are.
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April 2019 by Denise F.
There is a white female security guard that follows black customers. I'm no thief and I don't appreciate being followed around while shopping. Went to the customer service desk and stood there for 5 minutes with no one ever appearing. Called the customer service line and received no answer.
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April 2019 by Jeff D.
Everyone loves Target, right? Well, maybe. Well, we couldn't find garlic. To her credit, a worker happened by and asked us what we were looking for. "It's right there," she said. We looked. It wasn't. "Oh, sorry, I guess we're out." Then, we looked for shampoo. They must have moved things around, because it wasn't where I remembered it ... but we did find it. Eventually. After scanning our first item at the self-checkout, the register demanded attention from a store employee. The one who came practically pushed us out of the way, wedging herself between us to get to the register. We bought something that entitled us to us a free $5 gift card! Yay! Just scan one of these cards stacked right here and it's all yours. Great. Just to make sure, we asked the worker if the card was good to go. "It should be on your receipt," she snapped. Jeez, lady. Ugg. Not the best visit.
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February 2019 by Vanessa H.
I love this place. Take my money! Would move in permanently if it wasn't weird and illegal.