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“I had a wonderful experience at the office today! Geneva was so helpful and took care of everything for me. My mom can't walk, so I really appreciate that Geneva allowed me to take care of everything for her in one visit. She even helped me carry boxes to my car! Thank you for your great service to our community! ? #AmazingCustomerService #GenevaRocks”
“I believe his name was James, ( Tuesday, March 7 ) who answered the phone and politely asked me if he could put me on hold very briefly he reassured me - he then returned to the phone after a few seconds. He seemed very knowledgeable and answered every question I had about renting a van. He also mentioned that I could book the van immediately - even if I wasn't sure of my dates. Apparently there is no fee if you change your mind on the date you need the van, which I didn't know. It's very rare to get polite people on the phone these days - James did a great job! I will be renting a van from U-Haul soon, and I will let you know how that goes - thanks again, James!”
“Incredibly friendly and helpful employees, very practical drive indoor access, flexibility to move from a smaller to a larger unit, amazing communication from staff - this is how it should always work”
“Great prices , super friendly staff . Only 2 issues . You have to call or go in person to pay . It’s 2024 should be able to online . Also 24 hr access would be super helpful.”
8:30AM - 5:30PM
5200 W Michigan Ave, Ypsilanti
Self Storage
“I personally don't utilize their service...My cousin uses the storage here.He loves it!He rents a small garage that can store a couch, an average size dining table, a dresser, a couple boxes of items.He just put some huge tires in there.”
“Mia was definitely a pleasure to work with and she has great customer service she made my process storage unit go smooth she knows her stuff keep up the good work thank you”
“It's ok it is pretty cheap to keep your stuff in and it's alot of space but they do have alot of spiders but it's kinda a given because they are outside”
“I don't know how much the employee James is getting paid, what I know is that no matter the rate he's getting is certainly not enough. What a person!!
Great attitude and mannerful personality, the smoothest rental I have experienced.
Really thank you!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“About a month ago, I desperately needed a storage unit as there was an unexpected gap between moving out of my current apartment and into a new apartment later this month.
This location is conveniently located just a few minutes away from both apartments and is super easy to access. While I only needed a storage unit for just a couple months, I still got a really good deal that was better than anything the other storage unit companies offered in Ann Arbor.
I just went in today to give my move out notice and met Krista, the manager of this location. She was so helpful with an issue that I encountered with billing, and was super nice and personable. I wish I had grabbed the name of the other employee who I spoke with as well, but he was also very nice and welcoming.
I highly recommend this location if you’re looking for a good storage unit at a decent price with an awesome staff!”