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August 2024 by Carl Jackson
Quality work, fair pricing and quick turn around time. They just did breaks in my Audi front and back. All my cats come here to get serviced.
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July 2024 by Teresa Tubbs
terrible place do not take your car to this place I got a diagnosis on my car and all they told me was the Codes for 145.00 before I paid the money he told me he would be able to tell me exactly what was wrong and what I needed for the car when he got done with the diagnosis all he gave me was codes and said it was fuel injectors m, and didn’t know which one exactly and I will have to pay another $700 for them to look further I could have took it to AutoZone and got the codes, this is a rip off
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July 2024 by N Lamberti
I truly am grateful to the staff at quality auto they have helped me tremendously over the last 7 years and are as fair and honest in making sure your vehicle is safe and secure.
I humbly appreciate all you have done to help me even when times were rough. Thank you.
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June 2024 by Kyle Jacobi
Took my 2015 Gtr to quality auto repair for a simple repair and one of their mechanics took it for a joyride and totaled it. Their insurance wasn’t willing to cover any of the damage. Currently in the process of legal action. DO NOT TAKE YOUR VEHICLE HERE IF YOU CARE ABOUT IT
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May 2024 by Marrissa Penney
We live in Grand Rapids but were in town for an event. On our way, we got a flat tire. We weren't sure what to do, so we googled "tire repair near me" and Quality Auto Repairs was included on a long list of other shops. I called to see if they had time to fix our tire and they got us right in! It took about an hour, maybe less, and we were on our way! Very quick service, wonderful customer service and affordable. Would recommend to anyone needing repairs in the area.
PS: Try the coffee in the lobby, solid 8/10
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February 2024 by Teara Burbridge
Horrible place to get your car fixed total rip off. They tried to charge me 1700$ to change a radiator in my 2013 truck. After paying over 2000$ on over heating issues. Car was taken there 3 times for same issue in the course of 3 months. Manager has a very nasty attitude towards women when they question him on pricing. List goes on. They need there old management back or they won’t be in business much longer.
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January 2024 by Gwendolyn Arimah
This business is not honest. They told me I needed tire and I had tires sent to the business. I had them installed the tires. They broke a tire sensor which made my tpms light come on. The new tire started making noise and when I took my car back to the business they said I needed all kinds of repairs.They told me my Transmission fluid was low and I took my car to Honda and they said my fluid fine. I had Honda dealership put my car their machine and none of what they said I need didn’t show up. My husband paid they 3000.00 dollars to take a service engine light off his car and it is still on. These people are not to be trusted.
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December 2023 by Austin Anderson
Very considerate and friendly. Completed the repair and also did a full inspection and showed me other things that needed repair based on safety and function. Felt like a family environment there, employees were hustling and working hard.
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December 2023 by Terri
Excellent service at a reasonable price.
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October 2023 by Justin
A devil cut me off today on ecorse rd which in turn made me run into the median in front of ypsi-connected school. Blew my rim and tire . So I came to the first shop I seen and which was Quality Auto Repair. I asked him if he could change my demolished tire with the spare I had in the back he was more than happy to change it for me. When it was all done I asked how much I owed him and he said nothing but a good word. So I’m writing this review to tell everyone there’s not people like this anymore. That was a blessing from Allah. And may He bless his family and his hands to get all the best business that is available. I’m definitely coming here the next time I need a repair.Thanks ? good soul we need more like you in the earth.
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October 2023 by jose estrada
Very honest guys that run the shop and very friendly. They are definitely not the type to throw parts at your car just to make money. They want to ensure that you are getting your money worth and actually get the problem fixed and on the road.Service: Vehicle Inspection
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October 2023 by diane schafbuch
Best auto services, best decision I have done, main shop I go too. I recommend then 100 percent.
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September 2023 by Nicholas Anthony Bodanyi
Great guys, they were helpful and down to earth. I also appreciated how quickly they were able to get me in and work on my car.Service: Exhaust
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September 2023 by Krystalyn Katz-Page
The staff were very friendly HOWEVER not too fragile with my car! My tires usually stick a little, like most cars, but when the guy broke my tire loose, he broke part of my cars body and said absolutely nothing. I literally got out of my car to pay for the tire repair and saw pieces of my car on the ground ? They did however do a good job with the tire itself but I will not give you major brownie points when more expensive damage is caused in the process. It may not have been a perfect car, but it was my car and I had my tire replaced a few times without incident.
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September 2023 by Jerome “Mr Butters” Nichols
Fast, quality work for a reasonable price
