“I believe his name was James, ( Tuesday, March 7 ) who answered the phone and politely asked me if he could put me on hold very briefly he reassured me - he then returned to the phone after a few seconds. He seemed very knowledgeable and answered every question I had about renting a van. He also mentioned that I could book the van immediately - even if I wasn't sure of my dates. Apparently there is no fee if you change your mind on the date you need the van, which I didn't know. It's very rare to get polite people on the phone these days - James did a great job! I will be renting a van from U-Haul soon, and I will let you know how that goes - thanks again, James!”
“Willie, the technician who provided the service, was excellent! He was quick, efficient, friendly and very helpful. He did a great job and was very professional through out.”
“I don't know how much the employee James is getting paid, what I know is that no matter the rate he's getting is certainly not enough. What a person!!
Great attitude and mannerful personality, the smoothest rental I have experienced.
Really thank you!”
“My 23-year-old daughter was diagnosed with Hodgkin‘s lymphoma last year. She needed dry ice so she could use cold cap therapy during chemotherapy to try to save her hair. The wonderful people from Ann Arbor welding supply gave us the dry ice for free. What a wonderful business. We can’t thank them enough!”