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“Craig is so super helpful! Great knowledge of the company and products! Not every Verizon store has a Craig so make sure your choice for a Verizon store in the Ann Arbor/Ypsilanti area is on Carpenter Rd. and ask for Craig.”
“Excellent experience. Im just mad I havent been here sooner! I got a New phone with a case screen protector and Bluetooth speaker for way less than than any other metro ive been too. THANKS!”
“Dustin was very kind and attentive to my questions and concerns around switching providers and went above and beyond to find a promotion that suited my needs. I am very pleased with the service at this location and will be returning for any future needs.”
“I had such friendly service there from the bald guy. I'm not good with phones and he was patient and showed me everything I needed. Id definitely recommend this place.”
“I frequent this location and I just wanted to give special recognition to both of the ladies that have been holding it down ALL BY THEMSELVES for a while now. Pay no mind to the entitled complainer below. Just because someone is working alone don’t mean they don’t deserve a break. Shame on him for not speaking up and instead running to google to write a nasty review for no real reason considering the employer didn’t actually do anything wrong. Please be kind to your customer service workers they work hard to be nice to some of y’all and from the sound of it some of you don’t deserve it!”
“Marvin is the MAN! He always can help you out and is so kind and caring. He’s the best around town!! We just love Marv! Thank you for always being the guy to go too for all our phone needs!!”
“In all the metro T-mobile stores i have been, this is the best in customer service. Sam is a very nice guy and well knowledgeable about his job. Go and see him and you'll be well taken care of.”
“The service was good and the atmosphere was nice. Although I almost slipped on the wet floor no wet floor sign even though there should've been one there. Although the 2 guys were nice enough and were able to do a brain swap on my boyfriend's cellphone.”
“They have amazing service amd the people working there have amazing customer service.. Holla at mark ( trust me you know who I'm talking about).. Not only is he amazing but he helped me out and gave me his card.. MetroPCS on Washtenaw ask for Mark he's an amazing person and will solve all your problems if you have any... That's the reason why I stay with this company because they have amazing people behind it..”
“Don't understand all the problems you all are having but we are on a5g plan, unlimited talk, text and whatever, pay $35 a month. I don't know where these people are trying to charge for extra stuff. I use the location on Rawsonville Rd, and if we have a problem, no questions asked. Never been charge any kind of fee to help us out. Need to change your store apparently.”
“So I recently posted about Meijer not taking back the cans for beverages that they sell. I know it's only a dime per can but it adds up! Since Meijer and target are right next-door to each other I decided to call target. I had never seen bottle return there but I thought what harm would it be to call. Customer service was so friendly and nice. They said bring up the cans to the customer service desk and we can count them out and they would reimburse me. They did say there's a $25 limit but I didn't have that many. I was so appreciative that they took back my San Pellegrino cans that I will buy all of my San Pellegrino from them from now on. And they were very friendly about it. Good job target!”
“The service is okay. The atmosphere is quiet and the prices are okay a tad high but oh well. I'm kinda the sketchy part of Ypsilanti. The place itself is okay. Also could be in a better location had people begging my boyfriend and I for money a few times at this location.”
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“Sam was amazing at answering all the questions we had! He was super patient, very helpful and helped us find the phone we needed! If you go to this location, I highly recommend asking for Sam!”