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October 2024 by Pat Bogits
Very caring and accommodating staff. Taking good care of my 15+ year old GoldenDoodle!
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October 2024 by Julissa Figueroa
Pet was misdiagnosed with “irregular heart beat” by Dr. G. Was confirmed by another doctor at this practice, Dr. Dahliwal, that Dr. G did NOT know what he was looking for. The final straw was on Monday. I called at 9 AM for a vital written prescription for my dog, I called 2 more times later in the afternoon to be met with an attitude by the receptionist that “it’s already on my doctor’s desk”. No call back by their close time. It is now Wednesday and they still have not called.
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October 2024 by Steven Storm
It’d be great if you changed your hours of operation that are listed online to your ACTUAL hours that way somebody doesn’t pull up to a closed building during an emergency. Thanks!
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September 2024 by Ashley L Daniels
The staff is amazing and we have been coming here for years because they are so good with our anxious dog and we have had no complaints until today. However today we had an appointment at 9am for a vet check up and exam. We waited 30 minutes and then found out the vet Dr Mabel was a no call no show. We had to leave and reschedule for a 4th time because of lack of doctors on staff (today was our 3rd reschedule). It’s not fair to our time or our anxious dog. We recommend this vet only if you DO NOT SEE DR MABEL. Everyone else is wonderful.
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September 2024 by Ryan
Do not take your animals here. They do not care and they are money hungry. They don’t like it when you feed your pets high quality food they will judge you and tell you to give them purina or blue buffalo. A simple visit to get stitches removed after they fixed my dog cost me over 100 for something that should have been included in the price of the surgery which was over 700 to begin with.
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August 2024 by Blake
Originally the business was professional and took care of my cat, but with a recent string of closing early or opening late and not notifying the public that their schedule changed, I cannot recommend this vet. My cat missed medication due to their inconsistencies.
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August 2024 by Samantha Moreno
Dr. Birchler was so nice and helped my Puggle when she was in so much pain. All of the staff were so caring, too. The prices were great, as well. I recommend them to everyone!
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July 2024 by Alicia O
One review that I want to make is that they need to try really hard to hire more people. I called and was on hold for twelve minutes. When I hung up and called again, and told the receptionist about my previous wait, her response was, "Well I'm the only one up here so..." The care the vets provide to my pets was what made me still make an appointment. However they need to hire more staff and provide better customer service training to the staff they do have.
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July 2024 by Lequel Moore
I’ve been taking my dog there for years. The staff are friendly and efficient.
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June 2024 by Amy Osinski
Even as a new patient, I was able to book an appointment online quickly. Staff was professional and very kind. Affordable pricing.
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June 2024 by Ginny Luke
They often close unexpectedly, sometimes for multiple days in a row, and leave no notice or information posted either on the door or on the website. Patients are left with no way of contacting the clinic when prescriptions need to picked up, etc. and we have no clue when the office will be open, considering we have an upcoming appointment.
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June 2024 by Emilie Daigle
Fantastic surgeons, staff, and prices for major surgeries. My dane had TPLO surgery and is doing fantastic and healing quickly. Her surgeon Dr. Dhaliwal took the time to explain everything to me and clearly cared about the health of my dog and my peace of mind. I would/have been recommending them to everyone!
2024: My dane Ruka is still kickin'! Her knees are a little arthritic (as to be expected) but she still runs around and almost tackles me every time I grab her leash for a walk. If she's in any pain, it's minimal. The surgery was well worth it!
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May 2024 by Sharon Davis
I took my dog Shockey, to the Michigan Avenue Animal Hospital for her shots and her annual physical exam she has a skin allergies they are so kind and patience with her and gave me several options to clear her skin and keep her comfortable Dr.John, and the staff are the reason why I go there for my Shockey, thank you and will see you guys when she needs her shots.
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May 2024 by Mark Holland
In my almost 65 years, I have not seen an entire staff be so caring not only to our pets, but to us pet parents as well. They are just amazing with my almost 16 year old cat, Lena. She's been with me all but five weeks of her life. The Michigan Avenue Animal Hospital treats us like family. I'm not sure Lena would still be alive....not just alive, but still vital, at her age( with kidney disease!) with any other animal clinic. Bless these people.
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May 2024 by J Smith
The nurse said she doesn’t like dogs, only cats!! Will she realize that she works at an animal hospital? They also charged me for a consultation that I did not request, I was only going to vaccinate my dogs
