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September 2024 by Cynthia Silvola
I've been coming here for 15 years regardless of where I've moved. The pharmacist is compassionate, smart, and just all around amazing! She goes above and beyond and so does her entire staff! I will never switch!
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August 2024 by Jeffrey Kysar
Always friendly, and efficient. Pharmacist is awesome, makes you feel welcome and always has a smile.
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October 2023 by Mark Pruitt
Always easy going and helpful.
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September 2023 by Darrell K.
This store has really gone down since covid. It may be a lack of workers or something else. Some of the items in stock are getting better but the lack of checkout lines is ridiculous. Most lines were closed and maybe 2 were open which included the self checkout. The plus side is that the store is clean and it is close to my home.
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April 2023 by Elizabeth H.
I went to buy some fish for dinner, there was a kid working in the meat counter. I told him I wanted a lb of salmon they had for 9.99 vs others that were 12.99/lb. He puts on his gloves, and hat, and gets a bag for the fish, he takes out a whole side of fish and starts to weight it I told him I just want about a pound, he says he can't do it, he has not been trained on cutting a piece of fish yet. I said find someone who can. A few minutes later he comes back with the manager who again tells me he can't cut the fish, he's has not be trained yet. What good is a kid who is working behind the meat counter without supervision who can not cut a simple piece of fish. Customer service is terrible in this store, the manager could have offered a piece that was more expensive for the better price that was pre cut, but did not. I left without buying a thing. Wasting gas, time and energy.
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April 2023 by Karen Rivera
Very helpful. They confirmed with me once my dentist called the antibiotics to tell me it was ready. Fast service
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October 2022 by Kathryn Elyse
Needed a prescription filled while in town for work. Pharmacist and pharmacy technician were helpful and friendly!!
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September 2022 by Diana Voloshyna
Easy to get service, thank you for your support
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June 2022 by Steve G.
2 years ago I took my mother in law to her to get a flu shot, being 67 with copd she was very fragile. She wasn't having a good day that day and was very cranky the Asian lady with long hair (current manager of the pharmacy) was being very argumentive and rude to an already cranky elderly women she then jabbed my mother with the needle and wiggled it around which cause my mom even more pain. I watched this happened and was kind of stunned about what I was seeing take place. So I calmed my mother in law down and took her home. Today on 06/05/2022 I went to the drive through to get my wife's meds and was asked for I'd which was weird because I knew everyone in there so I went in to see what was going on and Manager hatefully said you always have to show your id on controlled substances (except for the passed 12 months the have not asked for it) which I would should have just gave them but after her being so hateful I called her out on what she did to my mom that day (it just leaked out after being bottle up for so long) at that point she banned me and my wife from getting scripts there. I have lost all heart for this place she is mean and has never had a kind word to say. I don't think I should have been banned for calling her out or not liking her I did not yell at her I just told her how I felt about her but to ban me and my wife is excessive I'm on heart med and my wife is blind so I have to get her scripts. I like everyone there except this manager. And to have to burden me to relocate all my meds and my wife's is excessive.
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December 2021 by Dmytro Voloshyn
Easy to get service, thank you for your support
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April 2021 by Bill B.
I went to the Michigan Ave store a year or so after my last visit in 2020. The bagger was wearing her mask *under* her nose. There probably isn't an employee who has closer contact with customers than the bagger. To quote Dr. Daniel Griffin, "If your nose isn't covered, you're not actually wearing a mask." This shows a certain level of dangerous neglect on the part of the management. I find the situation at the Whittaker store much more reassuring.
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January 2021 by Amber O.
If I could give zero stars, I would. The bottle room is almost always closed at this location and almost every time I go in there the employees eye ball me at the self checkout like I'm a theif because I have coupons. Today's incident takes the cake. This Kroger will never get another dime from me. I purchased a plastic tote and realized I grabbed the wrong lid and immediately went to go exchange it, with receipt in hand. On my way out, I went to let the lady running the self check out that I had just exchanged the lid from the tote I had just bought. I showed her the receipt and it was actually the receipt from Family Dollar where I had just been prior. The woman then made a scene trying to tell me I can't exchange something from Family Dollar at Kroger even though that's not what I was doing. She made me go back out to my car to get the correct receipt and even after I had the right receipt she made a huge deal about telling her manager. I had to explain to this woman that I'm not trying to just steal a lid. She asked who gave me permission to exchange it as if that wasn't literally what I was doing when I walked up to her. I was embarrassed and harassed for the LAST time by an employee from this Kroger. I am done. Not another dime from me!
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October 2020 by Eva
Very easy to get in and out of fast.
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May 2020 by Evalyn e
Very easy to get in and out of fast.
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December 2019 by J M.
I shop here regularly. 4 out of 10 times a mistake is made by a member of staff, but because the service desk shuts early and even when it's open the queue is very long because only one person is serving, it takes forever to get a refund. I pointed this out to the manager, and his response was that the service was "bad by your standards". I said his standards ought to be higher, not lower than mine, and he attempted to deny that his standards are in fact lower. He then added that his staff receives positive comments regularly -- as if that was relevant to our discussion. Incompetent and rude staff, a manager who can't reason his way out of a plastic bag, and hiked-up prices. Welcome to Kroger, indeed
