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November 2023 by Barbara D.
This is where I shop for groceries all the time. I save a lot of money . They a digital coupons and weekly sells. The cooked food is very good. Excellent fried CHICKEN .Sometimes the line is very long. I don't mind waiting it's that good I'll recommend Kroger to anyone.
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August 2023 by Mohammad Zaidan
Professional and cooperative staff
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September 2022 by Jake A.
Prescription was called in on Thursday AM. Call them Thursday afternoon said it would be fill by Friday!Went Friday on my lunch break guess what they're closed for lunch! Call on Saturday they said my prescription wouldn't be filled until Monday!Called Monday said it would filled until Wednesday!Why overpaid pill pushers all you're doing is counting pills !! Do you real need a PhD!! pharmacist real get paid 150 k a year !Let's see what happens Wednesday!!
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May 2022 by Ryan Phelps
Patient and helpfull
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March 2022 by Carmen Weeder
I have been getting meds and vaccinations from there for 21 years now and I love the staff! They have always taken care of my needs and have been great when seeing to my concerns!
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January 2022 by Dominic W.
This is a GHETTO Kroger. Avoid if at all possible. If 0 stars was an option, it would get 0. I arrived to grab milk at 8:47PM this evening. There is a young cart boy "guarding the entry door" . I ask him what time do you close? He replies "9". I reply "cool- it's quarter to, and start towards the door. He then tells me he was instructed to lock up (with attitude). I told him I needed one item. He stands there like a tool. I tell him I'm going in. I pry the automatic doors open, manage to bite my tongue and not school the little punk, and get what I need. Whoever manages the lazy assed people who work at this location should be fired. Store is dirty, always more understocked than other locations (even prior to the pandemic), staff looks like they all came from the nearby trailer park. (Not the "nice" kind of trailer park mind you) It's another example of employees who don't know what actual work is, coupled with horrible management. If I was corporate- I'd burn this store down and take the insurance $$. This location is bad for the brand and I would love to see a better business take its place. You suck Kroger Ypsilanti. Congrats on being worthless.
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December 2021 by John S.
Only 1 cashier available for large orders. The self checkouts were full with multiple "help" lights continuously flashing. The store is dirty and not well stocked.
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November 2021 by Rayshon Anderson
Put on hold for an hour than got hung up on. Tried to get through to the pharmacy over 10 times and kept getting sent to voicemail or hung up on. I have epilepsy which can be life threatening without medication. This pharmacy needs better staff. Extremely unprofessional.
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November 2021 by Pete Martin
Been going to this Pharmacy for years and even after moving 20 miles away I still go here. The very best 5 STAR Staff.
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September 2021 by J. S.
Horrible customer service, very rude. Saw a pharmacy associate be dismissive and rude to and elderly lady asking for help for her sick grandson. She literally had to ask the associate 5 times to show her we’re a COVID test kit was.I’m disgusted by this Kroger pharmacy associates actions or lack of..especially to our elders. He also seemed annoyed at everyone and really didn’t look like he wanted to be there. I’ll be transferring to a new pharmacy.I will also he contacting Kroger corporate and reporting the associate. I hope he gets disciplined.
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August 2021 by Thomas S.
I've been a loyal customer for 15 years, but I've been very disappointed lately by their inadequate staffing. Frequently there are no staffed checkout lanes open (I hate self checkout!). When they do staff checkout lanes, the wait is much longer than it should be. The employees are doing their best and are mostly friendly and apologetic, but management needs to adequately staff the store.
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May 2021 by Jack Schlifer
Horrible customer service, very rude. Saw a pharmacy associate be dismissive and rude to and elderly lady asking for help for her sick grandson. She literally had to ask the associate 5 times to show her we’re a COVID test kit was.I’m disgusted by this Kroger pharmacy associates actions or lack of..especially to our elders. He also seemed annoyed at everyone and really didn’t look like he wanted to be there. I’ll be transferring to a new pharmacy.I will also he contacting Kroger corporate and reporting the associate. I hope he gets disciplined.
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May 2021 by Joan Boughner
We have used this pharmacy for many years. They always go the extra mile to be helpful. Staff is knowledgeable and friendly. They are very busy but manage to do a great job in spite of it. If they are out of something, they have called other pharmacies trying to find it.
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December 2019 by Megan Foldenauer
Been going here for years and everyone has always been kind and helpful.
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October 2019 by Hilliard999999
Not customer-friendly. Called in, placed on hold for 10 minutes then disconnected. Suggest another pharmacy like CVS.