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May 2024 by Makaila S
Yall are horrible, who locks the door at 9:35pm when yall close at 10pm then hide when someone is knocking on the door. Yall are horrible here
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April 2024 by Christal Ray
Today a guy at the cashier helped me a lot he made me feel welcomed and made time to help me and have a conversation I appreciate the conversation a lot because I felt very happy to know someone was not just being a robot we need more people like him and also he was so kind even though I could not get my photos because I got time mixed up he offered me to stay in the store to wait for my boyfriend but senses I didn’t wanna cause problems I thought it was best I go outside I told my boyfriend what happened and he was upset I was outside but once I explained the reason he understood and was happy someone was nice enough to offer me to stay inside with my son while it was cold outside but I did not want to be disrespectful for holding him and his manger up to close the store so I stand outside and I will definitely be back tomorrow to get more photos the manger she is very nice and she was kind about reminding me of when the store close I feel so bad for holding up time that I just wanna thank them both for understanding me and not being upset I promise to remember time next time both very hard working people.
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January 2024 by Maxwell James
This is a dangerous mess. Out of 4 employees there, it is clear that only one actually knew what she was doing. There were bottles of medication knocked off shelves and scattered all over the floor behind the counter. If you end up speaking with a pharmacy tech who knows less about their job than you do (you will), they will not only fail to help you, but will (and I mean WILL) insult you in the process.
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January 2024 by tiyanna swain
The lady at the check out counter help me find everything I needed and answered all my questions even suggested a few thing only problem I have is the prices
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October 2023 by C. Ford-Castelow
CVS SUCKS!!!!!!!
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September 2023 by Rochelle Burr
This pharmacy is so poorly managed. I’m worried it’s going to harm patients. I had to go back three times and have the pharmacist count out the medication and properly label it in front of me. Stay away. Corporate doesn’t care and a patients will be harmed because of their sloppy behavior.
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September 2023 by Beth Tucker
I am seriously thinking of transferring my prescriptions. When you really need a prescription they have to order it. It’s rediculous.
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August 2023 by Kayla Wagner
I will preface this review by saying I have been using this CVS to fill prescriptions for years, but I will be transferring them today due to this experience. My complaint is mostly aimed at management.This morning I arrived at the CVS located on Michigan Ave. in Ypsilanti Michigan to pick up two prescriptions. When I arrived, the pharmacist was not in yet (despite it being 10:30,) and the older man, who I assumed to be the manager, very (ridiculously) nonchalantly informed myself and another woman that the pharmacist wasn’t in, he didn’t have an ETA for when we could get our prescriptions, and could not open the pharmacy until he did. He had no solutions and offered no measure of apology for what is obviously the fault of the store. He seemed confused as to why customers were upset. Is this how CVS does business? They have so few pharmacists on staff that if one doesn’t show up they simply cannot open? My prescriptions were not life sustaining, but if they were the whole ordeal would be extremely dangerous. The other woman in the store at the same time as me was filling blood pressure medication - not being able to pick that up is unacceptable. I will be transferring my prescriptions elsewhere, because I don’t believe you should get a second chance once you’ve jeopardized people’s health. I don’t want the next time this happens to be a more serious issue - just in case. If you have very important prescriptions that you can’t afford to not be able to pick up - avoid this location.On another note, I am also appalled by the way the woman (who happened to be black) was blown off by the manager behind the counter (and older white man.) Very disappointing experience.
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August 2023 by H
I am so disturbed because I was not told to NOT take my medications together and I did because the lack of communication from the pharmacist! This can be so dangerous and for the pharmacist to not tell me anything is beyond ridiculous. Obviously they don’t care about people’s health but yet they are a pharmacy that dispenses medications! And they never answer the phone it will be on hold forever until you decide to hang up! It is the pharmacist job to let people know about certain things with medications. What is wrong with this place!!!!!!
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April 2023 by Keirston Ashford
While the staff is friendly, the overall efficiency of this location is terrible and inconveniencing. The parking lot is not maintained, there are no barriers/lines for parking spaces, there are signs leaning and coming up from the ground. The confirmations given do not provide precise information. Pharmacy will give a timeline of two hours for testing results but will not honor that time frame and No one answers calls to the store. If you need consistent service or questions to be answered, save your time and do not go to this location.
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April 2023 by Shane Daniel
Always has what you need, in a pinch....candy/chocolate is pricey though?
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November 2022 by Hafizur Rahman
Extremely INcompetent pharmacy staff. To make things worse, customer service is poor, lack of patient counseling, ridiculous waiting time for medication pick-ups, as well as inappropriate remarks made with patients (lack of professionalism). CVS needs to better serve the people of this community, because this CVS pharmacy location is not it
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July 2022 by A2 Life
I’ve been coming to this location for over a year and have become familiar with all of the employees, yet the manager stills watches me shop. As an African American this is troubling.
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June 2022 by Shane Stout
As expected
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May 2022 by Tranasha Mcbride
Haven't been to this pharmacy in years. Reading these reviews makes me feel like I made the best decision. This place is horrible and I feel so bad for what people had to experience with them.
