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December 2023 by jayden copeland
Horrible manager
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December 2023 by David Clark
I just got another lease from Champion Cueter and couldn't be happier with the service I have gotten from Ben Heusel this is the fourth lease I have worked with Ben on and he has been fantastic.
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November 2023 by jai strong
I will never come here again for service or to buy. Highly disappointed in my experience
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October 2023 by lstals810
Don took great care of us through the lease of both a Grand Cherokee and a Ram!
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October 2023 by Anilkumar Dannadi
Don Byrd was very helpful to get us a new Grand Cherokee L. I was looking for a particular model, color and other options. It was difficult to find in other places but when I visited Cueter show room, they find me the right car I was looking for. It was very quick and all paper work was very simple.
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October 2023 by Bud Youngs
Cueter dodge is the best dealer around. The staff is friendly, helpful and can definitely get business accomplished. I went in to check on a last call Challenger. Don Byrd had me walking out of the dealer the same day with that last call Challenger. The service department is also as friendly and efficient. The bodyshop is also a great department to deal with.I would highly recommend Cueter Dodge to friends and family.
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October 2023 by Gary Gotts
Champion Cuter has always taken care of our needs. Donald Byrd has always been my salesman and has done a excellent job, service department is excellent also!
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October 2023 by William Elger
I have bought several cars from Cueter over the last 20 years or so. Keep coming back because of a fair deal and customer service. for many years have dealt with Don Byrd who goes above and beyond to find me the exact car I want. Highly recommend
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October 2023 by Patricia mccleary
This Chrysler dealership wouldn't contact my claims adjuster at my insurance company. I was without my vehicle for 5 days while they refused to communicate with my insurance company. It was ridiculous. I finally paid and got reimbursed by my insurance company. THIS SHOULDN'T HAPPEN!! They've been getting a lot of one star reviews. Something is rotten at Champion Cueter Chrysler Service
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October 2023 by Dorie Nordgren
Update 9/20/23 we did get our car back and $300. They still owe us $800, but I am not holding my breath on getting that money. We are going on 45 days, with nothing but empty promises.Update: The general manager called me and said they would pick up the cost of the rental car from the date they made they offer. I appreciate the callback and look forward to seeing if they follow through.Cueter has had our vehicle since the end of May in their body shop. The coverage for the rental car ran out 30 days in the shop. This is costing us a fortune. They verbally said they would pay for the rental car, but they have never put that in writing. We have lease two cars and bought this car from them. At this point, I would never buy another vehicle from them.
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October 2023 by Margaret N.
Update 10/17/2023 never received another call or money. We will never use them again.Update 9/20/23 we did get our car back and $300. They still owe us $800, but I am not holding my breath on getting that money. We are going on 45 days, with nothing but empty promises.Update: The general manager called me and said they would pick up the cost of the rental car from the date they made they offer. I appreciate the callback and look forward to seeing if they follow through.Cueter has had our vehicle since the end of May in their body shop. The coverage for the rental car ran out 30 days in the shop. This is costing us a fortune. They verbally said they would pay for the rental car, but they have never put that in writing. We have lease two cars and bought this car from them. At this point, I would never buy another vehicle from them.
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September 2023 by Patrick McAlinden
An absolute abomination of a service department. Took them 2 weeks to diagnose a broken valve spring on a 1 1/2 year old RamNo issues getting the replacement part. But then started “your vehicle will be done tomorrow “ which lasted 4 daysI reached out to the general manager and service manager multiple times but they avoid their phones like the plague. Finally took me contacting Stalantis to see some movementAll in all my vehicle was there for 21 days for a 3 hour repairAvoid this dealership and treat it like Mexican food when you have an unsettled stomach. You’ll be glad you did
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August 2023 by Toson Knight
I am deeply disappointed with my experience at Chrysler Cueter. When I purchased a Chrysler Pacifica in December, I had hoped to find a reliable vehicle. However, my hopes were shattered as the car has been nothing but a headache since then. I have had to return it to the dealership over 5 times, despite the fact that they are located an hour away from my residence. The inconvenience of the distance is only compounded by the fact that the manager has consistently ignored my attempts to contact them.The issues with the car have persisted, and it's disheartening that the dealership seems content with selling a vehicle that clearly has problems. I find myself writing this review in the hopes of finding solutions, as the lack of communication and resolution from the dealership is both frustrating and unacceptable.To add to my frustration, my car has been in their possession for over a week now, and I have not received a single phone call about its status—only a text message. This lack of communication further reflects their disregard for customer satisfaction.I'm saddened to learn that I'm not the only one facing these problems, as it appears that other customers have experienced similar issues with this dealership. In light of my experience, I strongly advise against purchasing from Chrysler Cueter. Their approach to customer service and the quality of the vehicles they sell leave much to be desired. It's disappointing to see a dealership that should be providing reliable transportation contribute to such frustration and inconvenience for their customers. It's my hope that potential buyers will heed this warning and explore other options before making a decision.
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August 2023 by Toson K.
I am deeply disappointed with my experience at Chrysler Cueter. When I purchased a Chrysler Pacifica in December, I had hoped to find a reliable vehicle. However, my hopes were shattered as the car has been nothing but a headache since then. I have had to return it to the dealership over 5 times, despite the fact that they are located an hour away from my residence. The inconvenience of the distance is only compounded by the fact that the manager has consistently ignored my attempts to contact them. The issues with the car have persisted, and it's disheartening that the dealership seems content with selling a vehicle that clearly has problems. I find myself writing this review in the hopes of finding solutions, as the lack of communication and resolution from the dealership is both frustrating and unacceptable. To add to my frustration, my car has been in their possession for over a week now, and I have not received a single phone call about its status--only a text message. This lack of communication further reflects their disregard for customer satisfaction. I'm saddened to learn that I'm not the only one facing these problems, as it appears that other customers have experienced similar issues with this dealership. In light of my experience, I strongly advise against purchasing from Chrysler Cueter. Their approach to customer service and the quality of the vehicles they sell leave much to be desired. It's disappointing to see a dealership that should be providing reliable transportation contribute to such frustration and inconvenience for their customers. It's my hope that potential buyers will heed this warning and explore other options before making a decision.
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June 2023 by C yp
Horrible company with horrible service.There's a reason why they are one of the lowest rated car service and dealers in the Area. Trying to change their name and splitting reviews. "Champion" cueter are over compensating their lack of quality with their name..