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May 2024 by Julia Seger
The gentleman that done the work was fine. The cost of the job was twice as much as we were told.
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May 2024 by Ali Alhaschemy
It was great, keep the good job.
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March 2024 by K K
UPDATE- I emailed after the companies response below and still NO WORD from Amerigas. They suck and I will be changing soon.I'm soon to be done with Amerigas. They never answer emails, it's hard to get anyone on the phone and when I do they are not in this country anymore. I rent a tank from them that is at least 33 years old (it was already here when we bought out house in 1991 so it's certainly older than that). The tank is rusting terribly but they want to charge me $100 just to come look at it. What am I paying the yearly rental fee for then? They no longer have any offices that you can go into to speak with a human face to face. They now have a long list of complaints on the BBB site I've read. Seems everyone is becoming fed up with this company. Time to switch to someone local.
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March 2024 by jean winfree
Extremely unhappy with AmeriGas. I prepaid the 2023/2024 propane, somehow they can't connect with prepaid to my account and insistant I have outstanding bills! Now they wont delivery the propane unless I settle the account, I told them there is nother to settle (I already paid AmeriGas in full in advance!!!), they can't understand and wont let me talk to any managers. I am below 17% and it's 21F. Each time takes at least more than 30 mins on the phone with representivie and with no solution! When the representive said it will resolve within 3 to 5 business day, but never did. They said they will deliver propane within 24 hours, never did!!! And this is an issue with the billing, since I prepaid, they charged me way over prpaid price!!! Can't reach anyone who can understand the issue!!!
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March 2024 by Louis Abraham
Hidden fees for credit card use! Tank rental too high with 0 upkeep
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March 2024 by Martha Vincent
Everything went smoothly as far as I could tell.
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March 2024 by Darrell New
Willie, the technician who provided the service, was excellent! He was quick, efficient, friendly and very helpful. He did a great job and was very professional through out.
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March 2024 by Cheryl Halstead
Worst service ever!!!! Fraudulent, over charging, rude, liars. Do your research!! They won’t share this info with future customers.
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January 2024 by Lori Bortles
Excellent had no problems
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January 2024 by Canton Heiress
Used to be a nice company but due to changes to save money they have gone down the drain.
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December 2023 by Kevin Gross
Not happy with Amerigas. They screwed up my first fill, they put enough in to check the connection but not fill the tank. Went without heat for a week thinking there was something wrong with my furnace. Not long after they filled again at a higher price. I was on the monthly payment plan now I am not. Still have $600 left to pay and they will not fill till that’s paid even though I signed up for monthly payments. NOT pleased with them at all!!
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December 2023 by Kevin Furlong
Charged me over $1.00 gallon more than market rate. Service rep would not help me. Transferred to a manager and was dropped and asked me for a phone survey and would not take my repose.
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December 2023 by Rebecca Logie
It took over three months to rectify a billing mistake by AmeriGas. Yes, the problem is now solved but I am not sure I want to continue my service with this company.
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December 2023 by Marcus Lowe
They were supposed to put me on payments and they said they were going to straighten out my $100 discount I was supposed to get at the beginning of the order they said it would show up on my bill look at my bill tell me if you see either of those things
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October 2023 by nate majesky
You have the best and friendliest drivers. Always great! And your customer service is top notch. People who care, and it shows.Thanks much!
