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“Had several watches needing repair. Wasn’t sure so I tested the waters with just one. They did a superb job and I brought all the rest there for them to fix. Customer service was top notch throughout.”
10AM - 3PM
4518 Plainfield Ave NE, Grand Rapids
Watches
“What a pleasant surprise and glad i ran into this store. Their level of customer service is something everyone (mayors im looking at you!) should follow.Hopefully they come through with what i am looking for ( of course a hard to get rolex) but definitely rooting for them because i would love to take my business to them.”
“I went in because my watch battery had died. The clerk was extremely helpful. Normally it is $20 for a battery. But since it was my first visit, the clerk offered to take care of it at no charge. Had my watch up and running in minutes. Even set the time before she handed it back. Great service!”
10AM - 4PM
1144 E Paris Ave SE Suite 4, Grand Rapids
Watches
“Great experience! They wisely kept a list of everything I liked and made it super easy and accommodating! They also were able to get everything very fast! Wonderful experience!”
10AM - 2PM
1100 E Paris Ave SE, Grand Rapids
Watches
“I have always received exceptional service from Juhas & Sullivan. One example was when my husband bought an anniversary band to match my wedding band - when I put it on, we realized it was a slightly different size. George worked with us and A. Jaffe to have the band resized and it ended up being perfect. I love working with Juhas & Sullivan because of the personal attention and the care they give their customers. Highly recommend!”
“I'm new to the watch game and was looking for a blue faced, brown leather band watch. Dana helped me pick out a beautiful shinola run well. It fits my wrist perfectly. He was incredibly helpful and knowledgeable about the watches. I can't recommend this shop enough. Go see Dana for all your watch needs!”
“Rogers and Hollands is my go to! I bought my wife's ring here, and a few necklaces! The atmosphere is classy, and the people are friendly, willing to help, and humble! Check them out, you won't be disappointed!”
“Ash was awesome to work with and so pleasant to talk to! Answered every question I had and made my experience in todays visit the highlight of my day! Literally the type of person that KEEPS reoccurring customers! I am looking forward to future business! If you come to the Grandville location, I recommend you ask specifically for Ash, your needs will be met and you will will have the most exceptional experience with someone who is trying to help you, not just be a salesman. Thank you Jared for hiring such people!”
Watches
Watches
Watches
Watches
Watches
Watches
“Wanted a custom ring designed. Ken took all the information and they made it happen. It's beautiful and very professional. Something I would be proud to pass on to the family when I go. Thank you so much Ken and Collin. I would recommend Russell & Ballard Jewelry to anyone.”