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August 2024 by Jaqueline Mejia
truthfully the 1 star is far beyond generous. i am absolutely apauled at how the people who work there have the jobs that they do. i had an appointment for a passport, arrived on time and although there was 3 workers sitting there doing absolutely nothing with noyone else in the office, i was told i could not get my passport because they were short staffed. your telling me this is a government ran facility with people who choose to simply not work and be LAZY because they feel as if they have the authority to do so. disgusting to say the least. took an entire day off work just for me to not get through with my scheduled appointment. not to mention my mom had a appointment a few days back and even with her appointment she was told “your lucky you got here early because appointment or not we are going on lunch and eating”.
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August 2024 by A
Phone tree system is ridiculous. Getting to a real person is almost impossible
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August 2024 by Nicole Mckean
Says they close at 3pm got there 215 and they were closed.
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June 2024 by Cynthia Rosenstengel
Between the lady postmaster and her 3 other workers at the windows they are the laziest and rude. Not one of the 3 were working and they also had a note on the windows for No passports today. I had one priority package to pay for and the skinny black lady said to go use the kiosk. I also had 3 other boxes and she yelled at me to do it myself. I was going to buy stamps and she just walked easy
The other black young lady also walked away and refused to help me. Meanwhile your postmaster was just taking up space. The post office in wyoming is quite useless. The few times I have had to stop there the transaction was painful by how rude the counter people are. Please close that location as this is always a terrible experience. Are they the misfits that have been demoted to work at this location in Roger's plaza. It is so inconvenient to go there knowing how badly they treat people. Terrible people who want the paycheck but are worthless like slugs.
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May 2024 by Lee Latella
One of the worst places I’ve ever been. It gives you versus us vibes, they turn away and disappoint so many people. Just go here and just observe even, these employees should have shame and be embarrassed.
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May 2024 by James Tasker
In and out quickly, post lady was awesome
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April 2024 by A A
Employee was extremely condescending for no reason even though I was being completely calm and respectful the whole time. After I came back, provided the requested documents, and got my service completed, she then nervously tried to dismiss her own behavior to me with some paper thin justification. Yeah there's no way, no thank you.
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March 2024 by A Ash
Employee was extremely condescending for no reason even though I was being completely calm and respectful the whole time. After I came back, provided the requested documents, and got my service completed, she then nervously tried to dismiss her own behavior to me with some paper thin justification. Yeah there's no way, no thank you.
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March 2024 by Logan Hall
This post office needs to be shut down and reevaluated. I had two family members go in there two separate occasions this week to get passports for my wedding and both of them did not successfully have successful appointment. The staff is rude lazy don’t know how to do their job, both took off time from work for these appointments just to not be taken care of. I will go above and beyond to make sure that this post office has somebody looking into the staff for both of these appointment times, and there will be action taken. It’s unacceptable for a government facility to not know how to process passports when they are paid to do so.
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February 2024 by Lee Archambeau
Great service.
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December 2023 by Danny First
I don't know where to begin so I will just state that MOST (as there are exceptions to every rule) of the employees that work at this facility are the definition of lazy entitled products of governmental policies that protect the unproductive individuals that are recruited to meet gender and racial satisfaction over quality and character. I find it sickening that tax payer dollars are wasted on this non-essential operation. For the record, I had to use this facility by the sellers request for a product return.
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October 2023 by Maria Reyna
Always here. Great customer service all the lady’s in there are great help. Also a older male who always makes time to take to you. Thank you guys for your service
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October 2023 by Joe Sobczak
Never had a bad experience with this Post Office. They are always kind and helpful
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October 2023 by Dan Brummel
Don,t waste you time with this post office Lazy worker not wanting to take care of there customer needs.
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September 2023 by J “PPTC colect it all” Coipel
They charge different prices for the same shipping and product .they don't do it right .and they charge what they feel like and one week all the shipping was 8 Dollars the next week same exact packaging was 24 dollars . So they just charging you what they feel like based on if they like you or not.
