U-Haul Moving & Storage at Burlingame offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage. The staff is generally helpful, with one reviewer praising Dominique's exceptional service and attention to detail. However, some customers have experienced issues with the equipment, such as malfunctioning marker lights and a tire explosion, leading to delays and inconveniences. The check-in process has also been a source of frustration for some, with customers having to repeat the same steps they had already completed online. While the pricing may be perceived as high, U-Haul provides a variety of moving services to cater to the needs of local and long-distance movers. Overall, the reviews present a mixed experience, with both positive and negative feedback regarding the staff, equipment, and customer service.
Slow as hell! Waited 20 minutes just to get helped at the counter
February 2025
This location has every size and kind of U-Haul equipment possible. The service is outstanding!
January 2025
Thank You Dominque for excellent customer service! I was standing here and observed a conversation she was having with a customer great managerial skills.
