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May 2023 by Zoe Bentley
every time i come here there is a sign on the door that they will be back in 15 or 30 mins. they opened at 11 im here at 12:15 and they have a sign that they will be back in 30 mins but they only opened 1 hour ago??? plus they are always rude and won’t speak to you even when checking out. better luck going up 28th to the one by east paris they are much nicer and are actually open. UPDATE i have been here for 40 mins now and there is a line of people outside and still nobody has come back.
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April 2023 by Cassie Hommerson
The last 3 times I went recently, there's a sign on the door that says "back in 15 minutes, return at...." and unfortunately for me, I always show up right at the beginning of the 15 minutes. It's really annoying. I've waited the time before but this time I was in a hurry so couldn't wait. SO ANNOYING and unprofessional for the employees to just leave during business hours!!!
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October 2022 by Heather Clifton
This location is the worst..came in for ion pigment depositing mask I’ve been purchasing for years..she acted like I was crazy when I asked about it and said it came out as a new product just recently so stock was limited..when I mentioned I’d been buying it since 2020 she acted like I was making it up lol (maybe YouTube it or something before you bark at customers) also asked if this store ever carried tanning bed lotion anymore (used to purchase this here regularly years ago because it was cheaper then salons) she again acted like I was crazy. Needless to say I will never be coming to this location again. So rude.
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September 2021 by Dawn Fowler
The girls are very nice and helpful
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June 2021 by rofu oscar4u
They had everything I was looking for, which was 'Pinaud Clubman' 'Powder', 'Styling Gel', 'Aftershave lotion'. The one who waited on me was nice and was there to help me out. She even did a price check for me. I did get it for a good low price. Many thanks to her. I will ask for your name next time I come back here.
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April 2021 by Shilo and Kristine unscripted
Worst experience I've ever had at a sally's. Do not go here. The employees are extremely rude and unhelpful. I'd give 0 stars if possible.
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June 2020 by bhill
The employer there was AMAZING!! She was very knowledgable and helped me turned my orange hair blonde! Thank you.
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June 2019 by LaDonna
I love this store much better service then the Grandville and Kentwood stores the young ladies are always eager to help no matter which sales person is in there. They are always so helpful speak to you soon as you come in the door always willing to help you find whatever you need. I am in there quite a bit, because I am a hairdresser. I usually shop at Salon Centric but they are not always open when I need them so I go to Sally's when Salon Centric is closed. And Sally's in Wyoming have products I dont find at the (Salon Centric) professional stores.
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May 2019 by Cam Ronald
These girls always help me, make me feel welcomed every time. Especially the tall skinny one she's soo polite and beautiful. Just makes me n my family want to keep coming back.
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May 2019 by Emily Carson
Very helpful
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April 2019 by amber lucas
Ines was so sweet and helped me and answered any questions i had. She definitely deserves a raise! Does a great job at sallys! 👠💯
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February 2019 by Harrison Frede
Nothing here for guys to do besides awkwardly sit on their phones while they silently follow their significant other around.
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January 2019 by Kimberly Barnes
Very nice staff
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October 2017 by Harmony Shaffer
Apparently doing inventory is more important than customer service. One person was in the back office while two others were on the floor and they were YELLING item numbers through the store. Not one employee offer to help me and no one came to the check out. I'll start taking my business somewhere else.
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August 2017 by Rachel Sytsma
Great customer service. The girls working were very friendly and great about answering all my questions and offering advice. Great store, great staff, affordable prices.
