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“Always here. Great customer service all the lady’s in there are great help. Also a older male who always makes time to take to you. Thank you guys for your service”
“I worked with Pocahontas who went above and beyond today. I had issues with my bank so I couldn’t actually use the post office for my transaction, but she was dedicated, kept my transaction suspended and even came back over her lunch to attempt the transaction. Thanks to her service I have a renewed faith in the post office and she was by far the best postal service employee I have ever interacted with!”
“Every time I have been there, they have been quick and personable. This location knows what they're doing! My favorite one by far. The one on 44th is terrible. Good job guys!”
“Great customer service friendly staffing helpful and very knowledgeable thanks to clerk #14 for amazing service today on Mailing instructions thank you Hussain for great customer service today he was fast friendly and knowledgeable I will visit the center point location for faster and great service when I’m not near my home location amazing service time thank you again”
“Jenn at the counter is a treasure, I wish the post office could clone her, for years I have used this post office, she is fast efficient, and professional, she is conscious of the number of people in line and doesn’t chat it up unnecessarily, the woman does her job and does it well”
“I popped in earlier today to get packaging for an international shipment I was making, and the AMAZING employee there made sure I had all the paperwork I needed and was prepared. When I got it all sorted and came back, there was a long line and she was by herself. I, and everyone else in the line (we openly talked about it), were stunned by this woman's grace and professionalism. GIVE HER A RAISE.”
10AM - 4:30PM
120 Monroe Center St NW, Grand Rapids
Post Offices
“Had to come here because no one working in the hotel knew what to do with a properly stamped and addressed postcard. Nice branch, friendly competent worker, clean, bright. They must be a little short on space because they have their pumpkins up front instead of hidden from public view in the back.”
8:30AM - 5:30PM
1765 3 Mile Rd NE, Grand Rapids
Post Offices
“A little out of my reach personally as the bus doesnt go there, but the service and the peace going in the check my box; everyone has always been very helpful and able to problem solve quickly what is what. Even when I have 20 questions, remembering that even if I get frustrated, that I can ask for on paper information, if that is what I need. I am multisensory impaired, so for me... this is a great office, calm, nice layout, and knowledgeable staff.”
8:30AM - 5:30PM
1680 44th St SE, Grand Rapids
Post Offices
“There was quite a long line/wait to mail a package. The staff was friendly and helpful though. It isn't the staffs fault that this is a small post office and it fills up quickly.”
8:30AM - 5PM
8350 Byron Center Ave SW, Byron Center
Post Offices
“I honestly prefer this post office more than others! I willingly drive myself to this location and I am located across Rivertown Mall. I know there is a post office near there, but I trust this location a lot more. I am soon moving to the Holland/Zeeland area and I will definitely drive back to this location as a first choice if I get the chance to. Every employee I had met with there are very nice!”
“Great customer service does exist. I live in Texas, in a tiny town on the Gulf of Mexico. I purchased contacts from an online company. Unfortunately, the company wrongfully sent my package to an address in Grand Rapids Michigan (no I did not get the house address only the message of "your package was delivered in your mailbox in Grand Rapids Michigan" ?I called my local post office, and they called this location. Today, Edwin returned my call (on a Saturday!) Although, I still do not have said package. I just wanted to give thanks to Edwin- for giving me a friendly call about the issue of my misplaced package. Hopefully, the contacts will find their way back to me. Still hoping ?Again, thank you Edwin. ?”
“Don't let the bad reviews scare you off! I stopped in for stamps today and to mail a bunch of thank you notes. The parking lot must have gotten fixed since all the other reviews. It's fine! Also the line moved quickly and the folks at the counter were courteous and professional. The man who helped me was able to recommend good stamps for thank you notes. Very pleased with my experience!
I visited early on a Monday afternoon.”
“Dominique (hoping I spelt it right) was so helpful this morning. She's like sunshine: she was so patient and helped me navigate something I haven't done before. Thank you for everything!!!”
“The reviews for this location seem way off base to me. This is my local post office and I've visited frequently over the years. The staff at the counter has always been friendly and helpful.”
“This post office is amazing. Went to do a renewal of a passport. Got to work with two different employees. Both were very knowledgeable with a process and able to put me at ease. Was a great experience. Would highly recommend this post office.”
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“Nothin like smoking a cigarette, while you're in a moving, metal box of paper. ? This just sums up Wyoming; ratchet, unprofessional, and classless. If your mail smells like smoke, this is why. 5 stars because I still appreciate postal workers. Just get a vape lady!”