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November 2024 by Dj Hiemstra
Staff made me feel very comfortable with the purchase of our new mule.
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November 2024 by John Harp
Took care of my problem,in a timely manner.I wandered around the showroom looking at my next bike .people are friendly and ready to answer all my questions. Service department will always make it or break it with me.Good job guy's.
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November 2024 by Rod Hadanek
Oil change on my Indian Chieftain and lubed clutch cable while I waited.
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November 2024 by Brian Tennis
So disappointed to see so many staff members behind the counter and on the floor without masks during the worst pandemic in a century. Millions dead across the globe, over 1/2 million in the US, and nearing 20,000 in Michigan, and you can’t have your staff wear a simple mask to keep them and your customers safe, unforgivable. I will never buy another motorcycle or part from you again. Do better. Management said they would get in touch, never did, never addressed the issue. Done.
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November 2024 by Sarah Collins
Great experience at Fox Powersports. Will Root was a pleasure to work with for the purchase of my new motorcycle. Will definitely be doing more business with them in them in the future.
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November 2024 by Dontays1inferno
They don’t awnser their phones apparently
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November 2024 by Daniel Carroll
Had the service department install heated grips on my 2021 Honda ADV150 and Calvin did such a phenomenal job! The grips look like they came from the factory that way! Idk how someone can take such good care and have an eye for detail like that but I won’t be taking my scoot anywhere else!
As a side note; the guy called Cheeseburger has such an amazing personality and attitude, it’s contagious! Ask for Patrick, Tony, or Dan in service. If you can’t reach them, because how busy these gentlemen are, Hanna, their manager, is so helpful too!
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November 2024 by Joe DeLong
Dan in the service department is phenomenal!
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November 2024 by Scot Dundas
I have had a great experience with the work performed on my jetski, thanks Dale powell! but lack of updates, or follow ups on repairs, from service writers Left messages, emails, etc, with no response. I feel the service writers need to keep intouch with techs, on repairs so they can keep customers informed.
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November 2024 by John Stegehuis
I had one of the worst customer service experiences I have ever had. Mitch at the parts counter was rude and lied to me. I purchased a battery (faulty) and had to return it. He insisted that I did not buy it there. (said part number was incorrect on my invoice) After one of his co- workers went back and produced the exact battery he still was in denial and still did not want to give me a refund or credit. I will never do business with them again.
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October 2024 by Rex Sheler
Noah was a pleasure to work with over the course of three separate trips into Fox Powersports to get a helmet that fit.
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October 2024 by Brian Williams
I have had Fox Powersports service my wave runner for the past 10 years. Wouldn’t go anywhere else
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October 2024 by Richard James
Sucks very poor record keeping if not outright fabrications
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October 2024 by David Danielson
Great help on answering questions for me. Lots of toys to look at! It's like, I'll take one one of those and one of those and one of those.
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October 2024 by Dusstin Butterworth
Shoutout Austin Howard for taking great care of my brothers and I! Not only was he professional the entire time! He was helpful with everything we asked!! Highly recommend buying from Fox Powersports! Thank you, Austin, and the rest of the staff for always being great!
