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“Dropped PS5 off in the morning for HDMI port repair also USB port, had it done by the end of the day with very very good price. And showed me when I picked it up the ports worked properly. Very happy overall with everything. Though I went to put a disc in my drive and it's not working. I'm not really sure if it was already broken before I brought it in, so I'm not really worried about that as most my games are digital. ?”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
“Everyone is always polite and helpful. It's not easy to get into (unless you're coming off of 131), which actually keeps it kind of peaceful and secluded... At a busy intersection.”
“This store is awesome, always spend more than I should here because they have everything I need. Kind of long lines with more self checkout than people but they do move it along quickly.”
“Purchased an unlocked phone through Best Buy, and set it up with a competitor provider, then found out that the service provider I used runs CDMA frequencies, where my phone needed GSM. Upon learning Metro by T-Mobile uses GSM frequencies, I made the choice to switch to Metro. I contacted the Division Ave. store to ask some questions about starting new service and transferring my number. Eric at Metro by T-Mobile was very helpful, both on the phone and in store. Eric got my phone quickly set up, answered all my questions adequately and transparently, and made me a Metro by T-Mobile user.Thanks Eric!I recommend this location for your cellular service needs.”
“Looking to build our Mobile Relaxation Station with Meta Quest Virtual Reality systems… so I wanted to see if Best Buy was my… Best Buy! ?? I had such a great experience with Jordan, Dyllon, Mitch, Parker, and Matt. Everyone was professional, knowledgeable and engaging. Thank you all for all of your help and assurance on my Technology quest.”
“It was nice, the staff were friendly. I went there pretty late, around 10pm, so the self checkout lanes were closed and only customer service was open to check people out”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“I'm going to miss Adrian so much! I'm changing to AT & T ONLY bc it's my bf preference and we're combining plans.
Back to Adrian tho, he is patient, kind, knowledgeable, creative, assertive and bilingual. I've experienced all of these characteristics the many times he's helped me over the years.
He's added phones, upsold phones, enabled apps, waited with me for customer service, explained options, suggested products, put screen protectors off and on, advised what to buy elsewhere that's compatible with Cricket services, taken payments and offered sound advice.
I think I may have switched from Cricket a time or two if not for him, but he is a true salesman, wonderful customer service, very much a quality employee and asset to the company. (I wish he would switch to AT & T too!)
The past roughly 10 years have been great Cricket, some ups and downs but nothing a good employee couldn't smooth over. Thanks again and the very best of wishes.”
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“Michael and Tommy were fantastic, they helped me so much when my phone broke, getting me a new one and helping me through the activation process. This is the only Verizon store I will be going to for all of my phone needs! Thanks everyone there!”