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April 2024 by Raquel
I’ve ordered through the app for delivery several times and I always order the gargantuan sandwich. Every single time, it’s missing 1 of the ingredients from one or both of our orders. Literally every single time. And it’s not even just something that I requested to be on it. It’s usually missing items that are supposed to come in the sandwich which is really crazy. 1st time it was onions that came on it, then I asked for pickles and none were on it, then another time it was Jimmy peppers, just yesterday it was tomatoes that come on the sandwich. And my husband asked for no tomatoes on his, and half of his sub had some on it and the other half didn’t. He also didn’t get his peppers last time either. They never include napkins either and we ask for them every time with 3 different sandwiches. I didn’t even get a straw with my drink and that’s not even the first time. Other than that though, the food tastes great. The sandwiches are put together properly as far as aesthetics go and they make them fast. The driver is always fast and nice as well. So for that reason I’m giving 3 stars. It just sucks if I want to order from here I’m going to have to do pickup and check our sandwiches before I leave which is super inconvenient. I get that you guys gotta be fast, but maybe start double checking your orders before closing it all up to ensure accuracy. Because when it comes down to it, it’s quality over quantity and I’d rather my orders be a little late if it ensured they were correct.
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April 2024 by Stephanie Smith
Love Jimmy John’s but this location is a straight up dooozy.
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March 2024 by Chris Marchak
God awful, $9 for this tiny sub, cold as ice, bread was stale bread. Do yourself a favor, make a sandwich at home.
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January 2024 by Paula Kennedy
Everyone and everything was awesome.
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January 2024 by Charlie Joshi
I loved it! Not just the food but the atmosphere was wonderful! Would definitely visit again!
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December 2023 by Sara Castillo
Sooooo slow on delivering. 45+mins on orders through their app. Not door dash, and tracking is never updated. Not freaky fast.
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November 2023 by Allen Hall
Just tried the new Pesto pasta and the potatoes salad today. Not bad, now you just need to make
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October 2023 by Ron Martin
Subs are always fresh.
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September 2023 by Anna Smith
Delivery is quite slow. Took over an hour to get food.
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September 2023 by Jarielis Soto
Rude staff beware of getting charged twice and not getting a refund even with the proof the store manager had no empathy DID NOT CARE THAT I WAS CHARGED 54 DOLLARS TWICE I would never come here again. This happened August 17th it's August 24 still no refund nothing for an apology literally didn't even apologize basically Called me a liar the first time I called. I did do a complaint but they are individually owned so basically couldn't do anything the owner didn't even reach out to me. BEWARE. They told me come back in 2 days Monday we'll make it right and guess what they told me today wait another day and DID NOT MAKE IT RIGHT. Yeah but if it was their money they would be real quick. This happened on a rainy windy day a day where supposedly the computer went down and had to charge me again on a different register I'm sure the cameras will show! Thanks from stealing from me and my kids I needed to buy formula with that money and it's in YOUR POCKET.
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August 2023 by M K
This store and its employees are the best. They go above and beyond and are always so polite. We are loyal customers !
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July 2023 by Alyssa Widby
best jimmy johns ever! the employees are SO nice (one time i heard them saying nice things about me when they thought i was out the door!) i will go here forever!
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July 2023 by Julia B.
I am a new resident of Wyandotte and was looking forward to eating at my neighborhood Jimmy John's. What a disappointment. I ordered a 6 inch roast beef and the sandwich I got was super small, very little roast beef and maybe 3 diced tomatoes. When I finished eating and I was still hungry. It was ridiculous
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June 2023 by terry jackson
I don't know what all the hype is about this. They asked if I wanted my sandwich loaded. I didn't know loaded was lettuce and tomato. I would pick Subway or this
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May 2023 by Shannon McClain
I've ordered my food over an hr ago. I try to call get put on hold for 5 minutes then hung up on. It's now been 65 minutes still no food. Absolutely unacceptable