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August 2024 by R B
Dora (attendant on the left) is always amazing! I usually send priority or pre-paid packages so i never really have an issue with prices or sending items out. She helped me greatly last week on an international shipment Bc i had no idea what i was doing. She is always happy and in a great mood!
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August 2024 by Daniel Buben
Easy experience, helpful desk staff. It can get busy here at times, but early afternoons are usually speedy.
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July 2024 by Doug Bandol
Worst USPS. Lazy and rude people. I love using fedex or ups moving forward.
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July 2024 by Brandon Haughney
This is THE WORST post office I have ever had the displeasure of having to use. This totally unorganized and unreliable office have lost several pieces of my mail through them and have even purposefully destroyed fragile mail we sent. DO NOT WASTE YOUR TIME, MONEY OR PACKAGES HERE. Terrible customer service too. They need all new staff and management.
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June 2024 by Faith Reanne
I’ve been going to this location for the last 10 years, but after today I will no longer go here. The clerk who was supposed to help me was very rude, dismissive, and unprofessional. I’m not at all confident my package will arrive where it needs to and if it doesn’t then it will be on her 100%. It’s disappointing because I’ve always had great interactions here.
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May 2024 by K R
Very rude at the counter, no matter if you try to be nice to them, don’t ask for an inch of tape, always getting the wrong mail, mixing up holding mail, and I’ve tried to call them for 2 days… guess they don’t answer their phone either. Guess it’s time to rate them. Sad they are so miserable.
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April 2024 by ryan
Very rude and unprofessional, the head cashier/teller was very rude and unprofessional. I was asking for assistance and information as far as to send out a package that already had paid for the labeling tracking and everything. Her name was Kathy demanded that I had to Purchase a whole roll of tape or I can just go home and tape it myself and bring it back, never had this issue before I find it ridiculous the way that I was spoke to, and the fact that I had to spend almost 5 dollars on a roll of tape when I only needed one piece this will be the last time I use the services could’ve simply accommodated paying Customer,
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March 2024 by ryan margerison
Very rude and unprofessional, the head cashier/teller was very rude and unprofessional. I was asking for assistance and information as far as to send out a package that already had paid for the labeling tracking and everything. Her name was Kathy demanded that I had to Purchase a whole roll of tape or I can just go home and tape it myself and bring it back, never had this issue before I find it ridiculous the way that I was spoke to, and the fact that I had to spend almost 5 dollars on a roll of tape when I only needed one piece this will be the last time I use the services could’ve simply accommodated paying Customer,
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February 2024 by Melody Thompson
The folks I have interacted with inside of this location have been kind and efficient! Can't say the same for the man in the mail truck who decided to shout at me for exiting the parking lot the wrong way. I was pulled over far enough that other cars were still coming in easily, but if you want to block the ENTIRE entrance to stop and scold me thats your prerogative I suppose.
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February 2024 by Desiree Porritt
HORRIBLE customer service, not knowledgeable at all, they need to be retrained on the accurate policy. If I could It would be 0 out of 5 for me!
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January 2024 by Luckycharm
I'm glad I'm moving and don't have to deal with this USPS this lady likes to act smart by finishing your words for u in the most opposite way possible I don't know if she thinks she's funny or thinks she a mind reader but she should go play tarot cards for work not mail lady at front desk
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January 2024 by Darren Smith
Dora (black female clerk) and Kathy (white female clerk) absolutely hate their lives. They make fun of almost every customer . I took my autistic son in the wixom USPS to drop off some letters. Dora asked my son “What is wrong with you?, can you please stop?” When he was talking out of turn . My son has audio problems , and she threatened to call the police if I didn’t tone him down
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December 2023 by R Vohra
The old white woman that works the counter at this location is awful. She is rude to every customer that comes to her desk. She absolutely hates her life and she displays it to each and every person while we all sit and wait for her to bring our day down a little bit.Don’t dare ask her to buy any stamps, shipping labels, or even just questions in general. She doesn’t respond well to those situations.
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December 2023 by Breanne
The employees are friendly, helpful, and efficient. There is sometimes a wait because often there is only one person working at the counter, but the line moves quickly enough. I've never had a bad experience here.
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November 2023 by Jeff C (JC)
I use the drive up drop boxes and the delivery times are horribleI dropped a payment going to Ortonville, MI into the box on 10-24 and it still has not arrived.Update :: Just got a text it arrived today 11-3. I dropped it in the box which is right out front of the office, on 10-24. It's post date 10-30. 6 days to process and send. Snail mail indeed.
