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August 2024 by Michelle C
I have no package due to be delivered via UPS, yet your driver is walking into my backyard looking through my patio door. Never had any packages in his hands and left nothing.
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June 2024 by Stanley Warzecha
Fast and efficient. Always enjoy going there.
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June 2024 by Ryan f
Once again, ups didn't knock or ring my bell after waiting all day for my package for my package. I needed to sigh for. worst logistics company by far
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February 2024 by TONY DELL
Typical UPS center of your stuff is there is easy but they lost more than one package on me and in the end they both were there all along.
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October 2023 by Jennifer Davis
Overnighted an important package! Choose UPS because I believed they would be trustworthy! Someone at the Wixom hub stole package. One of the items in box was my daughters AirPods and with in 12 hours of expected arrival date, the AirPods no longer were paired to her phone. Which meant someone unpaired them! Shipping was $130. It was refunded. First they denied my basic $100 insurance reimbursement. After fighting with them, they are finally giving the $100. I’m still out about $200 more dollars plus the inconvenience, plus the fact that my 18 year old daughter has been in a different state without her purse, drivers license, debit, AirPods, wallet. Reshipped all the items I had to rebuy the USPS and they arrived to my daughter! Shame on you UPS! If it was lost..that’s one thing, but stealing within your own business is ugly and the way it’s been handled is ugly! You lost a loyal customer
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September 2023 by nick d
Very unhelpful kept saying I can help but didn’t understand English in end hung up on me!
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September 2023 by Mohamed
Great customer service.
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September 2023 by Marilena
Fast, friendly service
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September 2023 by Devonairé LeSure (The Living Shadow)
Quick and friendly
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September 2023 by Samantha Weitz
Annoyed I need to talk to someone and the automatic system is about a joke!
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September 2023 by Stanton Whitehouse
Very helpful customer service.
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March 2023 by Marc Neville
I received good care and service with this location from UPS
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January 2023 by Faith I
Can't get through because the automated service won't register my tracking number! Tired of computers doing human jobs! I absolutely hate UPS and will never ship from again and will never order from someone who uses them! My package is supposed to be here tomorrow. It's literally 5 minutes away from me as of 1am and now it says there's a delay and won't be here til Thursday!?!? STOP USING COMPUTERS TO ANSWER THE PHONES!!!!!!!!!!!! Literally the worst service ever!*UPS...I did actually! They told me to call the phone number that was giving me issues in the first place that I can't even get an actual human on the phone! So try again!
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September 2022 by xchips
Absolutely awesome customer service.
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September 2022 by Sally Sue
Very friendly had my package.. good location
