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February 2024 by Raphael R.
Terrible Customer Service. Walked in the store, only customer there and one guy playing video games in the office and another on personal call. Left after just standing there.
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December 2023 by Karan Dua
Most nasty customer that one can come across is at Wixom Rd store.
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October 2023 by Naomi L.
I came to the Wixom location after a bad experience at the Commerce Twshp office. Marques and his team was AMAZING and so understanding of my request. They matched my wood sample perfectly with a custom stain and called me to check in and update on the process. Every single person I encountered was friendly and more than willing to go above-and-beyond to help me.I will be recommending everyone I know looking for a stain to visit Marques!
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July 2023 by Andre Lately
Had a great experience every time. Decided to open an account because of the team here
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April 2023 by Jen Xu
Jerry at Wixom store is very knowledgeable and helpful. I am very happy with the color recommendation he gave.
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February 2023 by Deborah Jansen
Quality product and very helpful staff
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January 2023 by Julianne Smith
Fast and friendly, helpful service. Thanks for being there!
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October 2022 by Jaime Zavier
I stopped in yesterday to get supplies for staining my deck. I was helped by Marques who was super friendly and knowledgable. He set me up with stain, taught me about the process, and helped me select the supplies I needed. Really awesome customer service from Marques!
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February 2022 by Vance McCormick
Very helpful great servicebest paint
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January 2022 by και μη χειροτερα
Marqus is an excellent manager.fast polite and has a big spectrum of knowledge of the subject.Even at the end of his shift he has the same positive energy.
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October 2021 by D “A Google User” Gao
Whether good or not really depends on who is the one that's helping customer. Tried to match the paint couple of times here. First time didn't match well, came back to adjust, a guy helped to adjust it. But It was still slightly off. So came back another time, this time a lady seemed not interested in doing free and challenging work so she called her boss. I showed them the picture of not so good matching paint on the wall. They were like "oh I can barely tell", "that's just new paint". The boss was not helpful at all and impatient, with some attitude. Eventually they did nothing this time. Just telling me it's what it is, it's your technical issue, our matching is perfect. BS. The 2nd star is for that guy who helped.
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September 2021 by Tommy Smith
Great guys very personal an respectful
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April 2021 by Kirk Williamson
This was by far the worst experience ever. The new employee had no idea what she was doing. Poor training. Not her fault. 30 plus minutes for my paint on a Saturday. The Manager on duty was completely not helpful until the Associate dumped my paint on the floor in front of the mixing machine. I only ordered 2 gal of Wordly Gray and 3 gal Custom Match. I spend $25k per year in this with Sherwin. Your always short staffed in all stores honestly. Unacceptable in my opinion. Please train Associate or she will quit. Throwing her in front customers in not gonna work. She deserves better hands on training with showing her how to do it repeatedly.
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March 2021 by Mike Russo
Marcus is the best sales person.
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February 2021 by William Baker
Great selection. Knowledgeable staff and friendly service.
