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“Kim was amazing! I’ve been with them for a handful of months now and Kim always goes above and beyond to help me get the most savings possible. She doesn’t treat you like most places do, you’re not just another body. Super friendly, extremely kind, explains everything in perfect detail. 100/10 would recommend to any and everyone.”
“We have been using the services provided by the entire team here for over 15 years, there is no other top notch group around! David and Troy , et. all , always go out of their way to take care of my families needs from Auto, to Home, to Life Insurance.”
“We have had our policies through State Farm for years. Excellent customer service each interaction. They always go above and beyond. When my father was ill and had surgery, they reached out to check on him.
I am getting ready to move out of State, and Bobby was able to help me find a new agent in Arizona. The team has always been so helpful. Thank you!”
“Andrew Basom is the epitome of professional consistency. He has always provided quotes and other information in a timely manor, and he proactively reaches out with relevant updates that have saved me money. He is the reason I went with State Farm. Highly recommend working with him!”
“Paul Rogachi and his staff at Allstate are amazing. They are very prompt in responding to my calls. They have served me for a great number of years and keep me updated with any new changes. They are worth a phone call. Connie V.”
“Cora-Lee was very professional, polite and a hoot to talk to! We had been with AAA for 20 some odd years, and was getting no where with them and couldn't even get our agent to call us back! She called us due to an email I sent, got our information and the next day we had new insurance that was over a $2100.00 savings! Thank you so much for all of your help! And then we decided to change insurance companies, and this company jacked out of $800 that the State of Michigan was giving back to residents, and because we decided to change insurance companies, they screwed us by cutting our insurance 1 minute before the end of the last day for the refund!!!! So therefore, forget my previous comment, as the will help you until they have to give back what is owed. Stay away from Safeco Insurance, they screwed their customers.”
“Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN.”
10AM - 2PM
120 W Main St #204, Northville
Auto Insurance
“My name is Dave I work for Jackson Hewitt tax service (hence the logo on the review) The State Farm agents and myself have been in communication for some time working on getting me the best policy so I could move from the insurance company I was not happy with. Agent Parys and team worked with me today 2-16-24 to provide me with a custom plan to fit my personal insurance needs. I am happy to say I am very satisfied with the policy we decided on. I feel fortunate to be part of this State Farm Team...”
“Mark does a great job following up with myself and our family to help us with any of or insurance questions/issues,etc. Have been a customer for about 10 years now.”
“I contacted Tim's office to inquire about windshield replacement as a rock hit my windshield and cracked it. Within 5 minutes of me sending the text Zach responded and answered all my questions. Within a half an hour everything was taken care of inclufing the repair company calling me to set up the appointment to replace it. I was extremely satisfied with Zachs outstanding customer service. Thank you again for all your help.”
“I had an outstanding experience with Lisa. There have been so many auto insurance changes and she was able to explain them quickly and easily. She encouraged me to increase my liability insurance and the price increase was minimal. I”
“I’ve had my fair share of experiences with various insurance companies, often feeling disillusioned by the false promises and lack of transparency. However, all that changed when I started working with Joel. For many years now, Joel and his team have provided me with a sense of peace and confidence that my family and I are properly insured. Their honesty, dedication, and thorough understanding of our needs have made all the difference. I can wholeheartedly say that Joel's service is exceptional, and I am grateful for the reliable coverage and support we receive.”
“I have been with Statefarm for quite a fee years and their service has been exceptional.
Couple of days ago I needed Homeowners insurance urgently and had to get some changes on it. Dauton went above and beyond and got the underwriting done in hours vs a week. Thanks for that, I would be able to close my home on time.”
“Good customer service and the best insurance rates that I could find for quality coverage. Jennifer was very helpful and very informative. I highly recommend that you at minimum sit down and talk with them and compare your rates.I wish I would have found them sooner. I will update this review in 6 months.One day later, a response to the owner, Jon's reply.Thank you for your reply to my review. I am well aware of how insurance rates work and fluctuate. This is definitely not my first rodeo with insurance companies. I am a brand new customer with AAA and your office. An accurate review would not be just from the first day experience. When I said I would update my review in 6 months, it was not solely directed at rates. When I do my reviews I take everything in consideration. In this case (after 6 months), of course it would be rate increases, customer service at your office and customer service at the 800 number. It would also apply if I had any claims and how it was handled. Thank you again for your time. Keep up the good work guys! I could very well be a customer for life.”
“This was one the best location I been to , thank you Sam for always being here … , he always here helping me with all my crazy question … novi location is the best handmade down …. See yall 6 months …”
“Excellent experience when I called regarding towing. I selected my own towing company since the company Allstate uses does not have good reviews, especially from women. I was very satisfied with the manner in which my agent addressed my concerns, as well as confirming my coverage for towing.”
“I can't say enough positive things about my experience with Dave. From the moment I reached out, I felt like I was in capable hands. He took the time to explain all the details and answered any questions I had. Also, whenever I have a question or need assistance, he is responsive and prompt to reply.
I feel confident knowing that my home and vehicles are well-protected. I highly recommend his services to anyone in need of reliable insurance solutions!”
“Our agent Jessica Johnson has been so great to work with. She is always on top of anything we need and even contacts us just to save us money if and when possible. She happened to drive by our house and noticed we were having a new roof put on our house, so she called to let us know we could save money on our yearly costs. We have never had such great service! I highly recommend her to anyone looking for insurance.”
“What a great new family business in the area. From start to finish the experience with starting up my new AAA insurance policy was amazing. Alexandra and her team were nothing short of great when it came to creating a policy that worked great with my vehicles and home! Myself, my wife, my children, and my home and covered and the price fit perfectly into my budget. Again thank you so much and I will 100% be recommending my friends and family to this AAA location!”
“My dog had a meet and greet on Monday and I cannot begin to express all the wonderful things about Dogtopia! Everyone was very friendly and courteous! Best of all my dog had a great time there, and will be going back! ?”
“The staff was friendly and courteous. Very helpful. I needed International Driving Permit for my trip abroad and I was able to get that in 10 minutes. Really glad for this option from AAA. Only AAA and one more agency is authorized to issue International Driving Permit. Thank you AAA. You are the best.”
“I went in for passport photos and was in and out in 10minutes. They were friendly and made sure to only suggest items they were promoting while I worked and that pertain to my life and family.”
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“Jason and his staff are kind, understanding and helpful. I handle most of my business over the phone, but his office is conveniently near the expressway when I do need to go in.”