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August 2024 by Bobby Murray
I love this pharmacy - caring and compassionate, thoroughly professional and always willing to go above and beyond. They are awesome!!
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June 2024 by June Etlinger
Pharmacy is great ?
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December 2023 by Jan L
Rani is the best! Very nice, efficient, goes out of his way for his customers.
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June 2023 by Fred Meisner
Dad works at Kroger
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March 2023 by Kari West
Always helpful and communicative regarding our prescription needs. If something is out of stock, they let us know and get it ordered right away so we never run out. I highly recommend them!
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February 2023 by S B.
Lisa, a cashier at self checkout is so rude and crazy slow. When she is notified that you need help, I have seen her either ignore, or walk right past the person. When she does finally get to you, she messes up and does not correct the issue, so it takes even longer to check out. She just proves that it is hard to get good help.
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January 2023 by Andi Leigh
Friendliest staff. Rani is so kind and takes his time to talk to you and help. Only negative is the drive thru doesn't work.
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January 2023 by Andi
Friendliest staff. Rani is so kind and takes his time to talk to you and help. Only negative is the drive thru doesn't work.
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December 2022 by Lu F.
Much nicer location than the Waterford location. Not sure why the Waterford location is not updated into the fancy Kroger?
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April 2022 by Joshua Farewell
A one hour eta turned into 4 hrs and we're never called to let us know it was ready. I called to find out myself. Time sensitive antibiotics that took way too long to be useful with first dose given by the doctor with instruction to take 2nd dose asap.UpdateMaria called and helped out enormously. Still won't use again but I increased my rating from 1 to 3 because of her taking time to call will a helpful solution.
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March 2022 by Lisa Hicks
The pharmacy manager Rani is knowledgeable, friendly, helpful, and kind! will be switching pharmacies because I really like this pharmacy!
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February 2022 by Jessica M.
I went to guest services to turn in bottle returns and purchase lotto tickets. The assistant manager Tom was at guest service counter, and he was completely rude. He was mad that the bottle return was folded in half and told me in a rude manner that next time I need to unfold them. I only had a few and it took a second to unfold. An employee reported to work, and she asked where she needed to be, and he was downright rude to her too. He was very inpatient with me as I was buying lotto tickets. I do not understand why he was so grumpy. I did not cause a lineup or take too much time. I was buying a few $10 scratch offs and I just wanted to choose the right ones. He did not need to treat me badly. When I walked away my teen son commented about his behavior too.
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November 2021 by Travis Kinaya
Rani is amazing, he went out of his way to help me with my grandmas medication! Thank you so much!
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October 2021 by Sally Banks
My family has been going to White Lake Kroger pharmacy since 1994 and have always been happy with the service. Never had any complaints !
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August 2021 by Gail H.
I have ordered from Kroger pickup in White Lake many times and have only had a couple positive experiences. Customers are expected to overlook bad experiences right now because they're short staffed. There's only so long this can be used as a reason for inferior service. The last two orders I've cancelled because they delay the pickup time every time I order. If you can't sufficiently provide this service, then why offer it? This is not a review about the employees that are "doing the best they can". This review pertains to the mismanagement of the store and the sub-par hiring practices and the insufficient wage offered to keep good and enough employees. Hiding behind the employees you have who are doing the best they can because there isn't enough staff is no longer going to work for you higher ups who make critical business decisions for your company. Start paying people more money and quit complaining because people aren't flocking to your store to be hired for your crappy wages.
