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November 2024 by W. Harris
My friends car was in a car accident it was tow by one of there drivers., when we went to the car they stabbed two of her tires so she would have to pay more money to get it towed out of the yard.
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November 2024 by Teresa Ruiz
Had to have my BMW towed to a repair shop without putting the car in neutral. Aaron was very good at taking care of my car not to damage the front end or the back end, And was very patient. He knew exactly what he had to do and he got the job done, very grateful for this towing service and their employees!
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October 2024 by George Pate
This company towed my car after it was stuck over a rock at my apartment complex. On Saturday morning 10/19/24, I called this company to remove my car from on top of a rock. (I had forgotten that I had previously cancelled my bank card the night before because of suspected fraud). The driver and I had a conversation, I told him that I was going to the bank(I had to walk) when I returned my car was imploded. When I called the office, the receptionist was very unprofessional, rude and disrespectful. Talking to me like I was trying to scam them. I will never use them again. Charged me 220.00 for a removal of a rock underneath my car. I had a massive stroke otherwise I would have removed it myself. Disgusting! Racist company!
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October 2024 by Josh Engel
Needed my truck towed home after breaking down. They were extremely responsive and gave me an accurate time to expect a tow. Very professional you could tell driver was very experienced. Great service !
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September 2024 by Denise Miller
They were great picking the rental that broke down in my driveway.
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August 2024 by Delores James
To anyone who is in a bind and need a tow,I had the greatest experience ever. I spoke with a young lady name Heather and she was so attentive with my needs ,I didn't know what to do ,I told that my son was in need of a tow and she reassure me that she could have a tow sent out ,she needed the location to go for the tow and the location to where the the vehicle had to be drop off at .The tow truck driver was also very polite and he did a great job. COOL DOIS to this company and their employees working this night shift. The cost was a little steep but it was well worth it for Peace of Mind.Once again Thank You !
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August 2024 by ali hammoud
Absolutely terrible & disrespectful people
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July 2024 by Zahraa
I got an unexpected flat tire today and the gentleman that towed my car was so kind and helpful! Will be calling them directly next time!
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July 2024 by Olivia Wells
They were there so fast and extremely nice and helpful. The driver was hot too so it was a little bonus. 10/10 business.
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June 2024 by Cari Litwin
Had to have our car towed to a dealership from our driveway due t a flat tire. This was set up through AAA roadside assistance. We ended up calling/messaging the dealership the next day, who informed us that the driver never filled out the envelope for after-hours drop off, and that they couldn't locate the keys for our car. After calling back and forth with the towing company and the dealership, it's been 2 days, and we still haven't found the keys. The towing company keeps telling us that the driver dropped off the keys, but we went and looked around the lot at the dealership and even spoke with a service manager who advised us that they do not have the keys. I called the towing company after this, and was informed that "our drivers would NEVER do this, and ALWAYS drop off the keys with the vehicle." Clearly, they do not.
I called back the towing company this morning, after speaking with the dealership, and finally got an employee who seemed to care. She took my information, apologized as she wasn't working yesterday when I had had these repeated conversations with other employees and advised that she would talk to the manager when he arrives in the office and would call me back.
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June 2024 by Gabrielle Hooks
RACIST ESTABLISHMENT!!!! I was a victim of a car crash in which the main area affected is where my two year old daughter was hit. I came in seeking information about what to do next as I have never been in a car crash before. I was treated extremely rude for absolutely no reason by the woman at the front desk for no reason keep in mind I’m a young lady who was just involved in a car crash with a two year old and is now out of a car. This is just not how you treat people especially people who just experienced something so traumatic.
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June 2024 by Margaret Bell
Called for a tow after a collision. Tow truck dropped my car at the wrong location. During the dispatch call, I requested a specific mechanic/shop. The rep on the phone recommended a collision shop in the same lot, but I insisted on MY requested shop. Why did my car end up at Westland Car Care's recommended shop, not mine?
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June 2024 by Steven Rose
Arrived quickly and the driver was very friendly.
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June 2024 by Tunisia Murffbfh&VVM gnnkkk
Horrible service. One of the agents called and said the driver was at Inkster and Ford Rd. Remind you I'm at Inkster
and Warren literally 1 mile away. I see the driver pull up in the complex exactly where my vehicle was and then pulled off. I called back and the rude lady said that wasn't my driver but I know it was she lied. I believe she rerouted my driver to a police call as if I wasn't important. She was rude and disrespectful when I asked her about it. Then she had to nerves to send my request back to AAA to inconvenience me. They don't even deserve a the one star. Horrible service.
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June 2024 by Olti Sylaj
I have a hellcat and it didn't start so i got it towed by Westland Car Care Towing. when i got the care back i have a rainbow wrap on my hellcat (I am GAY btw) and this is my boyfriends car so. they didn't even fix the problem they just go kiss my honey butter. that my boyfirends hellcat and that me and Joe kissing
