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March 2024 by Audria Shwala
Well I attempted to shop here today, but was met with a locked door and a handwritten note that says be right back. I won't waste my time trying to come here again.
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February 2024 by A T
Jenny is great! So sweet and helpful, really went above and beyond helping me find the perfect hair products. Thanks!!! <<3
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October 2023 by Walter Claydon
The girl that I asked questions about hair product and colors she told me the totally wrong thing because it was opposite of what I wanted she really didn't know what she was talking about so I wasted all that money on hair product that she didn't know what she was doing
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August 2023 by Elle Abrams
Got exactly what I needed and to my surprise some of my items were 25% off!
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July 2023 by Heather Sipple
Those girls working there, were very helpful
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May 2023 by Sarah Knott
Always friendly and knowledgeable staff. What I need is always in stock.
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September 2022 by Msbravado
I come here yeah yeah I get what I need. I don’t ask the workers for help cus most of the time they don’t even no what to do. BUT what’s up with them not giving us bags anymore.. I had to carry 7 things in my arms because if I said yes to a bag I had to pay for it??? And also I walked in and 2 young workers were LOUDLY talking trash about other locations. Shouldn’t be doing that in front of customers bro.
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March 2022 by Samantha Anderson
Horrible customer service, very rude, the short haired lady is very rude and mean. If I could leave no stars I would. 10/10 would NEVER recommend. This location needs new workers or to be closed down.
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December 2021 by greta gall
From my experiences, this location goes above and beyond! I always get exceptional service from Delaney and Caleigh --who I believe is newer but could be the manager. The employees should be paid much more for how helpful and knowledgeable they are! In addition, this store is always super well stocked compared to the Novi and Canton locations I used to frequent.
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September 2021 by Jamie M
There is only one person that works there that seems to care about their job and I have only been fortunate enough to see her once. I'm in there about once a week and anytime I asked a question the girls seem annoyed or have no idea what they are talking about. Learn about your product or at least be nice when your customers are asking questions, even if you're are unsure of the answer.
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September 2021 by Ashley Buxton
I am notorious for coloring my hair. I have shopped at this location for years. The staff has definitely gone down hill. No one ask if you need help, no knowledge of products and staff looks annoyed/bothered if you have a question. Seems like they couldn't care less about their job. Sad because they use to have great staff. I'll be driving the extra miles to go to the Canton location instead.
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June 2021 by Nina Hinkle
Employees would rather stand around and chat instead of making sure their inventory is out and available for their customers. Went in for large wax sticks and they had them but would not sell..
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April 2021 by Madison J
Management and staff are always attentive and very helpful when finding products or needing recommendations. The store is very clean and well kept would highly recommend this location the friendly staff keeps me coming back. ♥️
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March 2021 by Madelyn Dershinski
Dont usually go to this one but its pretty good.
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January 2021 by K H
Stopped in on a whim for some pre holiday mani/pedi goodies.The ladies that worked there were super helpful,friendly+professional.+answered an arsenal of questions about haircolor.Highly recommended!