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January 2024 by Ahmad A
Getting an appointment and waiting is frustrating. They get booked in the first week for the next month then you have to wait for the later month to book an appointment for the following month.I had to hold the cat for them to get her shots. Funny they were shared of her.
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December 2023 by Donika Gjini
Horrible to answer the phone Never I have that experience in my life , I’m not satisfied at all
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November 2023 by AmiDoll 313
Dr Kim is beyond amazing. His compassion and caring nature are so helpful in stressful times with your beloved pet. He helped us through a horrible situation with so much care and respect.
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November 2023 by Morgan
Found a stray kitty and was able to bring him to their rescue. Staff was so friendly and clean facilities.
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September 2023 by super awesome
Parking was easy. Extremely clean and organized. Everyone was very nice to our dogs. Prices were reasonable for they needed.
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September 2023 by John Schenk
Great doctor, great staff. Even my dog doesn't mind going. Highly recommend!
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August 2023 by Cindy Summerfield
They are very professional and make sure you know your options, also very reasonable prices. Definitely would recommend, love the Berman Center!
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June 2023 by Brittany Jackson
This is where I take my pit bulls. If you have issues with them being cared or anxious they will help you figure out a way to get them to the room for example. They had me take a door away from all other animals. Love this vet but they are usually booked.
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June 2023 by Kimberley Slone
Great place they really care about all the pets that walk thru the door. Provide good care at minimal cost.
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June 2023 by Sweetie Peetie
We took our dog there to be euthanized, ?. The staff was so compassionate and thoughtful. We are so thankful for all of their help.
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May 2023 by Tia Hall
Nice, to my dog's, as we know, it's everyone else's dog's, not mine!!!
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April 2023 by K Wolf
My senior citizen disabled parents brought their Labrador a 100lb dog in for her appointment and was told we never made one. I made it myself. I'm very offended on how you treated my 75year old parents
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February 2023 by Sherry M.
I find it absolutely incredible that animal shelters are still run in such an outdated manner with too many people without true compassion for the people who are desperately trying to find a lost family member. The stress and anguish should not be exacerbated by anyone on some bizarre power trip. They tell you to come in and look for your pet. It's not so bad at 1st but upon entering the back area where lost and found are housed, it becomes a real problem. Too small a space for all coming in stressed out and crying, however, one of the main issues is the smell once entering the rooms with the pets. The smell BEFOREHAND in the tiny office area is almost as bad. The woman is not nice. She's there to get your ID and scan it. WHAT? As long as you can produce a valid ID, why not just return it? They scan it and keep it until you come out of the smelly rooms. Then I was told that if your lost baby is with the Westland shelter for (5) FIVE DAYS, "THEY BELONG TO US." WHAT?!! That awful experience will cause you sleepless nights and THAT policy needs to be updated to accommodate the needs of grieving, anxious folks who need REAL reassurance that the shelter will do what's in the best interest of each individual cases they come in. I have volunteered in shelters and not seen these policies as antiquated as this. Please Westland HUMANE SOCIETY Care about the Pet Parents focus solely on reuniting these families. *This is a kill facility so if you're lost, scared furry family member is in THEIR care for (5) daysthey belong to US means what exactly??!! It means that they have the right to do whatever THEY want to do with your lost pet. Absolutely astonishing!
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January 2023 by Kristin Siedlik-Cornett
Good experience once we got an appointment. Friendly and caring staff. Dr called before surgery to go over what needed done. She called me again when surgery was complete. Took care of extra issues (he had a skin tag on his leg.) They also cut his nails which was awesome because ever since a groomer split his nail right down the center he was very nervous when ever someone got close.
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January 2023 by K L
It killed me to have to take my, "trouble boy/good boy", Hunter, to be cremated, but everyone was EXTREMELY empathetic, and sympathetic. They let me sit with him, and say not nearly enough of my goodbye's, even after their normal hours. I got him back within a few days. ??❣ #thankyou ?
