Kroger offers a wide selection of food and household products. Reviews note that many employees are friendly, helpful, and provide great service with a positive attitude, specifically in departments like flowers, produce, meat, and bakery. However, significant and consistent criticisms are raised about store operations. Customers report a frequent lack of open cashier lanes and baggers, leading to long waits even when busy. Several reviews describe the store and its entrance as having unpleasant smells, compared to old dirty mop water or sewer issues, which creates a bad first impression. The parking lot is consistently described as filthy, with trash and debris, and employees are seen smoking near the entrance. While some appreciate the savings and selection, many express frustration, calling it their least favorite location due to these cleanliness and operational problems, and some state they would prefer to shop at a cleaner, more updated store further away.
Just continues to fail . Old expired product on shelfs. Dirty outside and inside. Staff seems stressed and uninterested. I'm gone.
February 2025
They have cars parked in the grocery pick up that have no people in the cars due to them shopping inside which lead to a long line of cars waiting for pick up parking spots. When I called the pick up line the employee did not care and told me to wait without addressing the problem.
February 2025
Would rather play on their phones than help anybody
