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October 2023 by vid 1900
Very helpful hardware store, and they are open a couple of hours later than the other surrounding ACEs.All the employees seemed reasonably happy to work there (unlike Home Depot).They didn't have what I needed in stock, but they knew exactly what it was and where I could get it at another location.The only criticism I have with the place is that all the house plants were next to the front door. I get that it's the only source of natural light, but now that the weather has turned cold, I fear it's not doing the plants any favors. Very few plants enjoy getting blasted with ice cold air.Highly recommend.
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August 2023 by Gerald Snyder
If you need it, ACE has it. Add a knowledgeable staff and ease of shopping instead of the big box stores.
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July 2023 by Barb gran15
Cashier was rude and condescending. Had to do an exchange, due to damage.Several remarks were made in reference to the damage. Then the exchange was given to us in a torn up box, which we were informed probably happened during delivery.We have been loyal ACE customers for years. We definitely will not return to this location
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July 2023 by The Boss
All of the guys customer service today was excellent. From the manager to the cashier and the floor people everyone was nice and attentive and very just nice. I appreciate it.
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June 2023 by RoseAnn Boguslawski
Very helpful and knowable staff. Always friendly & willing to point you in the right direction.
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June 2023 by j co
A great quick stop.I love this place. I wish they were everywhere. It's clean, it's well laid out. They have everything and I do mean everything including groceries. The staff is friendly helpful and knowledgeable shout out! Great job ? Great prices in fast turnaround time way better than the other big box stores.
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June 2023 by Beth Bryant
I had a very disturbing encounter with the afternoon manager of this store today. He was confrontational and was loudly explaining why he could not take a broom that I purchased at another ACE hardware back. He could have nicely explained this in like 20 seconds, instead, he was loud and rude. I am not a confrontational person, so I left. I wonder how many other patrons he has confronted this way. The other staff was great. I feel bad for the employees working underneath him. I will not be back to this store.
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June 2023 by Kyle Caldwell
I would not recommend this location to anyone. The employees seem to be scared of their manager. The manager has horible leadership and customer service skills. The rest of the staff was polite.
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June 2023 by Robert Cheesman
I needed a grill for memorial day because my family last minute decided I was hosting. I came to buy a grill and everyone was so helpful. Stephen even shrink wrapped the floor model because that's all that had of the grill I wanted and helped me get it into my car. This place had a touch others like home depot just don't have, it is my new go to.
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June 2023 by wanda mulhern
Problem is when you walk in. U get hit by the chemicals scent.Specially for the elderly and people breathing problem. Seem like they can come up with a ventilation system. Then when you at the register. Just breathing all that end.I think it can link to a case action suit.
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March 2023 by Esha Besha
The Cashier there is racist to POC. Manager try to blame it on her being ready to end her shift. It’s no excuse & speaks levels on what kind of manager she is.
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November 2022 by Tyler MIlls
I went into the store today to ask about hiring and the manager was very short and rude when I inquired about employment. I wouldn't want to work for this manager if this is how he is going to treat potential employees or customers.
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November 2022 by Robin Hood
My favorite store is in Westland. The employees are friendly and helpful. They carry the salt and calcium cloride salt, more so then some other ace stores.
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October 2022 by HJ Sabree
Some of the younger employees are ill mannered and very immature. I have been a customer for years, and rarely see people of color working here. So much for diversity training and inclusion.
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September 2022 by Arleen Taylor
They have been always very polite and helpful. I go there quite often.
