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“I've been with this bank for a long time, and the staff are always so kind and helpful. I was the victim of credit card fraud a few weeks ago and they did everything to ensure that I would get my funds back, as well as a new debit card. I wanted to give a shout out to Brittnee and Debi specifically for all of their help! They kept me sane through the process and came through for me. 5 stars.”
“Let me tell you about BRIANNA she was all of amazing. I have had a rough time getting a new car I had been paying top dollar for car notes for cars that were so old. I never complained I kept my head high and continue to work hard. When I met Brianna she did her big one. She helped me find the perfect car she didn’t settle and that made me not settle. She was phenomenal. Thank you so much for having such a great team player. Also thank Sara for making sure I was also good to go. Thank you to the credit union and thank you to Brianna. ❤️”
“I’ve been a bank member for years! The customer service is top notch, I have been helped by Chantelle Hill and a few other ladies at the Livonia location too. They all helped me solve my banking issues. Thank you ?”
“The people are friendly and try to help everyone out in a timely manner. Sometimes your wait is longer than 2 minutes. The issue with the low marks on others is they want everything now. Some people are impatient”
“I am a Vietnam Era Veteran and Kenneth Hanna who is the relationship banker at the Westland Branch was phenomenal!He worked with me so patiently to resolve my issue.He is one of the best bankers I have ever met.To all my fellow veterans,seniors and anyone looking for a banker please see Ken at Bank Of America in Westland.”
“Promised a checking bonus..there was a little branch mixup..and marketing department.. delivered checking bonus with lots of follow up. great customer service 👔
“I have been banking here a long time and always appreciated this location. Recently, I had a few issues on my accounts and Ann was very supportive on resolving my issues. She took the time to alleviate my concerns and called back to make sure everything was correct. Thank you to Ann!”
“We go to the Westland bank all the time for all our needs. Mya and Nicole are the best people there. They are very helpful in every way and very professional. The bank is always clean and always have coffee on hand. Keep up the great work ⭐️⭐️⭐️⭐️⭐️”
“I'm glad somebody loved my money more than I did that's okay cuz I'm getting it back triple fold ☺️ and you know who you are you are going to give me my money ??? back we were at several places on September 22nd Aldi's Uncle Joe's I don't know you know exactly where I figured it out on my timeline in I see that them are the dates that you pick me up at Big boy and we stopped at Kroger's, uncle Joe's, Aldi, and yes I am the one who's robbed the $400 at Comerica bank because I cannot use a ATM because you use my card and often places we stopped at to draw money you know who you are...Jess”
“Most friendly people. Walk in on a Saturday and all 3 staff members asked how I am.and have a good day. . AlwYs a great experience coming to this bank. Customer appreciation is huge glad a choosed this bank for my business.”
Closed
35050 Ford Rd, Westland
Banks
“I have always loved Zeal Credit Union, I've been loyal to them for years now because they have always been so good to me. Just recently a little frustrated because its so difficult trying to get ahold of the loan department, i usually get the answering machine.”
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“I love my credit union one,always friendly, always handle any problem ,never have to stand in long lines .10 thumbs up I've been with credit union one ever since I was 16 when that they were down at the medical canter now I'm 63.?”