-
January 2024 by stevie vestich
Miss Sydney was AMAZING! She will truly make sure you get the best plan possible for your money. She’s so kind and a pleasure to speak with! amazing service here 10/10 recommend ❤️?
-
December 2023 by Alyssa E.
Brandi from State Farm is absolutely AMAZING! I’ve been with them for around 2years or so and it has been positive experience! She has always answered any questions or concerns I have (even if it’s a sill question I should know). She also makes sure to go above and beyond to figure out any issues and she always makes sure there is a solution! If she says she will call you back she always does. She is always so positive and happy and you can tell she loves her job! She is amazing at her job and I believe she definitely deserves a raise for the amazing customer service, support, help, hard work, and much more! ❤️If you don’t have State Farm you should go here I promise you won’t regret it! ❤️
-
September 2023 by Eugene Belcher
I agree, Sydney has always been responsive and positive in my personal customer experience and interaction over several years. When a business experience is good...it's good and that's why I'm writing this review. Well done. Sydney!
-
August 2023 by Scott Moore
Clay and his staff truly raise the bar with their customer service. I called a few other agents to try and figure out whos my current agent as my last agent retired several years ago and forgot who it was. But I digress they have been the most friendly and courteous. 5 out of 5 stars all around!
-
May 2023 by Tammy Chang
Very responsive answering within 24hrs of any questions I have.
-
April 2023 by Regina McMurray
I switched insurance to save money and a friend recommended State Farm. I insured my car and home with them. I was very happy. After they took a picture of my home they said they could not insure my home because the roof looked bad. I was very upset since I had already cancelled my other insurance. I had to get a new roof. I just hope I have no more problems with them.
-
March 2023 by Tyler Heaberlin
Overall great experience with the Brandi. She answered all my questions and got the quote I needed! I will recommend to all family & friends!
-
February 2023 by Natalie Sullivan
Sydney and Jenna R were so helpful getting me set up with renters insurance. I had a couple corrections that needed to be made and Jenna was quick to respond and even forwarded the info to my apartment office for me. I really appreciate her going the extra mile for me.
-
December 2022 by Maestro13
Brandi Hastings was very helpful, and answered all questions that I had.
-
December 2022 by Eugene Gore
Brandi was a good help For me Give her 10 stars
-
Great service at Nissan State Farm! Sydney and Brandi are knowledgeable and super helpful, office pup Koda was very sweet and welcoming! Perfect experience.
-
December 2022 by Kevin Pentelecuc
Shop around!! only reason it’s a 1 star they don’t offer 1/2 stars
-
December 2022 by Donovan Sherman
INEXCUSABLE, DANGEROUS INCOMPETENCE! I have been with State Farm for approx. 20 years. I have my home and 4 cars that my family drive insured. As usual, there was an issue at renewal with the PIP selection and the letter from the health ins co. I send it in, they say they didn't get it, (happens at every renewal for each car!). I send it again, and so on. In the meantime, I am charged for unlimited PIP. They were supposed to credit the overcharge and Ashley told me to pay my normal amount while they correct it. I did. I received a text from state farm that said pmt (on the overcharge) is due immediately and to contact my agent. I called within minutes and was told by Sean to just ignore the cancellation notice for not paying the overcharge because it was fixed and credited and that it was just an automated message. I did. I found out that the insurance on all 4 of my vehicles that my family drives everyday was CANCELLED and that we we UNINSURED FOR A MONTH before I figured it out by going online to pay my bill! NO NOTICE, no call, no letter, no email other that the one text that Sean told me to disregard! Thank God that none of my family was in an accident during that month! That would have ruined our lives financially and not to mention any additional coverage that was needed, would not have been there. So I actually paid the overcharge on 11/20 and was told that would reinstate the coverage. Spoke to Clayton Nissans office on 11/22 and they verified that the coverage was reinstated and they will credit that money that I paid back to me and get everything fixed. Now on Thanksgiving day I received a new bill stating that NONE of the coverage was reinstated and that I have to pay $1,684 to have the policies reinstated. So four more days of my family driving uninsured!!! OMG! So I paid the $1684 so I know that my family is covered and I plan to contact Clayton Nissans office as soon as they open after the holiday to get this nightmare fixed and get credited what I am due. This is DANGEROUS INCOMPETENCE and could potentially ruin lives!!
-
December 2022 by Haley Newport
Brandi Hastings was very understanding and helpful to myself and my husband with getting homeowners insurance! She was very quick and able to send everything to our mortgage company for us as well. Thank you for being so personable and caring, Brandi! We will speak soon when I switch over my auto insurance ?
-
January 2021 by T money
Not helpful to me
